Assistant General Manager

Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow.

About the role

The General Manager will oversee, direct, and manage all day-to-day facets of business within the local branch office, while driving sales activity and maximizing profitability. They will establish operational goals, while driving internal and external growth.

Responsibilities

• Meets and develops relationships with key clients, partners, and industry professionals that interact with the Branch
• Conducts regular coaching, counseling, and mentoring sessions with all levels of management and sales to build a positive and motivating work environment
• Reviews bids and has final signing authority on all GC contracts
• Assigns, instructs, trains, and provides directions to managers and supervisors in the performance of their jobs
• Partners with marketing on new campaigns and reviews current results
• Manages processes on all Proof-of-Concept projects
• Attends both internal and HEB status meetings for larger pilot projects
• Conducts all-hands and leadership meetings
• Manages all facets of financial activity relative to the P&L
• Ensures that all Contract and Aftermarket/Industrial Sales Team Members meet or exceed all activity standards for monthly, quarterly, and annual sales targets
• Delegates authority and responsibility with accountability and follow-up
• Monitors current inventory to ensure sufficient quantities are available
• Meets and develops relationships with key supplier reps that interact with the Branch
• Manages and performs all personnel management duties with the assistance of Human Resources
• Reviews the following on a recurring basis: sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to organizational operation
• Monitors costs and establishes cost controls
• Monitors and ensures on-time delivery and/or job completion
• Assists with bid proposals with Account Managers
• Works to ensure excellent customer relations, both with internal and external customers
• Performs other relative duties as assigned

Requirements

• Associate’s Degree, or an equivalent combination of education/experience
• At least 5 years of management experience within Security Integration
• At least 5-7 years of experience within Security Integration Solutions
• At least 5-7 years of experience managing multiple teams
• At least 5 years of experience in a similar position

Skills

• Strong knowledge of change management practices
• Intermediate to advanced level in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Strong organizational skills
• Ability to motivate others
• Excellent oral and written communication skills, competency in grammar, and excellent attention to detail
• Ability to build strong working relationships at all levels, internal and/or external to the organization
• Ability to multi-task
• Detail-oriented

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to stand; walk; reach, and type.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. May occasionally require driving to project sites.

Benefits

• Comprehensive benefits: health, dental, vision, prescription coverage, life insurance, and 401(k) with company match
• Generous paid time off for rest, family, and self-care
• Career growth through continuous learning, mentorship, and leadership training, including access to CBX University, our in-house development program
• Supportive culture that values innovation, creativity, and teamwork

Location: 1250 Imeson Park Blvd, Jacksonville, FL 32218, USA