Jobs · Management · Massachusetts

Assistant General Manager

Bozzuto · Boston, MA · 3 mo ago
ManagementFull-time

Primary Responsibilities

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
  • Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
  • Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
  • Ensuring that the community’s interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
  • Respectfully coaching and mentoring team members when the PM/GM is not present
  • Working weekends when prospective residents are out looking for their new home, one to two weekends per month with two days off during the week

You Create Value By

  • Building a motivating environment that encourages your team to give their very best
  • Stepping in and taking responsibility for leading when the GM is not present
  • Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
  • Taking responsibility for solving customer issues with care and enthusiasm
  • Jumping in and covering for your team members when needed
  • Seking out opportunities to get to know and understand your residents

What You Bring To Us

  • 4 year college degree or equivalent relevant experience
  • 2+ years of experience in the property management, hospitality or retail industries
  • Exposure to rent collection processes, budgets and account receivables
  • Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • C competent with industry software (YARDI preferred), apps and computer programs
  • Sales aptitude

Pay

Salary Range: $66,000—$68,000 USD

Benefits

  • Competitive compensation
  • Health & wellness benefits
  • 20 days of paid time off plus holidays
  • Retirement planning with a company match
  • Tuition reimbursement
  • Many other programs to support career development and growth
  • A place you belong with diverse employee resource groups

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