Assistant General Manager
Barry's · Los Angeles, CA · 2 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about Barry's and role. We need headings for sections present: maybe "About the role", "Responsibilities", "Requirements", "Pay". Also maybe "Benefits" not present, "Schedule" not present. We must not create sections with placeholder. So include only sections with real content.
We need to extract content: The posting includes:
- Intro: "We appreciate your interest..." etc. That's boilerplate EEO etc. Should be removed. Also "Barry’s is the Best Workout..." description of company maybe part of About the role? It's about Barry's. Could be considered "About the role" or "About Barry's". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and include description of Barry's and role overview.
We need to preserve all substantive information, not invent. Remove boilerplate EEO, legal, accommodation, etc. Also remove duplicated lines, cookie/navigation/legal/EEO etc. Also remove application instructions (none). Also remove "Please be aware that smoking is prohibited..." maybe that's policy but could be considered part of role? Might be considered operational detail; but it's a policy. Might keep as part of responsibilities? It's about studio policy. Could be included under Responsibilities maybe. But we need to decide.
The posting includes:
- "The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager (GM) the AGM is second in command. They have a tremendous impact on: driving client acquisition, conversion, retention and achieving the KPI’s, providing the best in class customer service experience for our clients, supporting talent acquisition & development activities, and operations, while demonstrating Barry's core values. The AGM is responsible for ensuring alignment with and consistent execution of Barry’s hospitality standards. It is an expectation of the AGM to effectively and strategically execute national campaigns and initiatives while driving community engagement and budget, and facilitate in-studio campaigns and events. This role requires the ability to lead alongside a team. Manage teams while maintaining and thriving in a fast-paced, people-filled setting."
Then sections: Key Responsibilities with subpoints.
Then Team Management bullet points.
Then Hospitality Management bullet points.
Then Community Marketing and Business Development bullet points.
Then Requirements bullet list.
Then Pay range.
We need to format as HTML: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and include description of Barry's and role overview.
We need to preserve all substantive information, not invent. Remove boilerplate EEO, legal, accommodation, etc. Also remove duplicated lines, cookie/navigation/legal/EEO etc. Also remove application instructions (none). Also remove "Please be aware that smoking is prohibited..." maybe that's policy but could be considered part of role? Might be considered operational detail; but it's a policy. Might keep as part of responsibilities? It's about studio policy. Could be included under Responsibilities maybe. But we need to decide.
The posting includes:
- "The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager (GM) the AGM is second in command. They have a tremendous impact on: driving client acquisition, conversion, retention and achieving the KPI’s, providing the best in class customer service experience for our clients, supporting talent acquisition & development activities, and operations, while demonstrating Barry's core values. The AGM is responsible for ensuring alignment with and consistent execution of Barry’s hospitality standards. It is an expectation of the AGM to effectively and strategically execute national campaigns and initiatives while driving community engagement and budget, and facilitate in-studio campaigns and events. This role requires the ability to lead alongside a team. Manage teams while maintaining and thriving in a fast-paced, people-filled setting."
Then sections: Key Responsibilities with subpoints.
Then Team Management bullet points.
Then Hospitality Management bullet points.
Then Community Marketing and Business Development bullet points.
Then Requirements bullet list.
Then Pay range.
We need to format as HTML: Use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to avoid repeating job title as heading. So no heading for "Assistant General Manager". Also no Job ID.
We need to include only sections with real content.
Potential sections:
- About the role (includes company description and role overview)
- Responsibilities (maybe combine Key Responsibilities, Team Management, Hospitality Management, Community Marketing and Business Development? Could split but better to have one Responsibilities section with all duty lists. However instruction: Prefer a few substantive sections over many thin ones. So we can have one Responsibilities section with multiple
lists? Could combine all duty points into one list, but might lose categorization. Could have multiple under same heading, each preceded by a describing category? But we can just make one big
with all duty items. That would lose some grouping but still preserve all info. Might be okay.
Alternatively we could have separate headings for each category: "Studio Operations", "Team Management", "Hospitality Management", "Community Marketing and Business Development". But those are not in the prescribed list of headings; we could still use for any section heading, not limited to those examples? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when applicable, but we could also use other headings if needed? Safer to stick to those headings. So we can have Responsibilities covering all duty points.
Requirements section.
Pay section.
Maybe also "Qualifications" but we have Requirements; we can treat Requirements as qualifications.
We need to ensure we don't create sections with placeholder like "Pay" only if pay info present. Yes we have pay range.
We should not include Benefits or Schedule as they are not present.
Now extract content.
First, About the role: combine Barry's description and role overview.
Barry's description: "Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class."
Role overview: "The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager (GM) the AGM is second in command. They have a tremendous impact on: driving client acquisition, conversion, retention and achieving the KPI’s, providing the best in class customer service experience for our clients, supporting talent acquisition & development activities, and operations, while demonstrating Barry's core values. The AGM is responsible for ensuring alignment with and consistent execution of Barry’s hospitality standards. It is an expectation of the AGM to effectively and strategically execute national campaigns and initiatives while driving community engagement and budget, and facilitate in-studio campaigns and events. This role requires the ability to lead alongside a team. Manage teams while maintaining and thriving in a fast-paced, people-filled setting."
We could also include the smoking prohibition? Might be considered operational policy; but it's not a duty. Could be omitted as not substantive to role? Might be considered part of studio operations. But we can ignore as it's a policy statement not directly about role. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The smoking prohibition is substantive info about workplace policy. Should we include? It could be placed under Responsibilities maybe as a note. But it's not a duty. However it's still info about the job environment. Might be safe to include as a paragraph under Responsibilities or About the role. I'd include a short paragraph: "Smoking is prohibited in all indoor areas of Barry’s studios and corporate offices." Under Responsibilities maybe as a note.
Now Responsibilities: list all duty points from Key Responsibilities, Team Management, Hospitality Management, Community Marketing and Business Development.
Let's extract each bullet:
Key Responsibilities:
- Works collaboratively with Barry’s Operations leadership team to foster and preserve the corporate mission, vision, and values
- Maintain a 40 hour per week working presence in studio, showcasing best of brand skills while there
- Lead the studio team in knowledge and motivation to drive class, fuel bar and retail sales that exceed all studio goals and targets
- Serve as the leader on duty, overseeing seamless class check-ins, opening and closing the studio in accordance with all policies and procedures, and overseeing studio staff on duty
- Partner with the GM to analyze key business performance indicators (paid attendance, first timers, utilization, conversion, and labor) and bring any insights or suggestions to regional leadership on a weekly and monthly basis
- Participate in monthly studio business unit meetings, reviewing P&L and opportunities to drive incremental business performance
- Support the GM to conduct regular brand audits of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs
- Provide operational support to the GM as required by business need, assisting with studio accounting, timecards, inventory, ordering, and scheduling needs
Team Management:
- Foster the creation of a supportive and inclusive environment to ensure a positive, and engaging experience for all team members and clients
- Assist the GM in hiring, coaching, onboarding and developing a service-minded and high performing team; while creating a talent bench
- Supervise studio team members on shift, aiding with, as well as coaching and mentoring to deliver on the client experience
- Drive teamwork, collaboration, and cohesion among all studio staff to consistently, efficiently, and effectively meet day-today operational needs
- Support a performance culture of ownership, continuous improvement and goal achievement
- Work alongside team members in all departments to provide hands-on coaching, training, and development
- Operate autonomously in the spirit of the Barry’s code of conduct in the absence of the GM adhering to all P&C policies, procedures and guidelines
Hospitality Management:
- Partner with GM to oversee the implementation and execution of all hospitality processes, ensuring all team members have been consistently trained and their skills are continuously developed
- Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards
- Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention
- Manage studio systems ZendeskBrandbot (maybe typo: ZendeskBrandbot) Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow through to all client inquiries
Community Marketing and Business Development:
- Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers
- Build and foster strong, meaningful relationships with the studio team and client community, proactively identifying opportunities to show recognition or gratitude, enhance engagement, and/or address conflicts
- Partner with the GM and marketing leadership to localize and implement national campaigns and initiatives
- Oversee and report on the impact of the community-building budget
Now Requirements list:
- 1-3 years of fitness management or relevant related experience (hospitality, retail, food/beverage, etc.).
- Bachelor's degree or equivalent experience.
- Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
- Ability to train, lead, motivate, and delegate to a team of employees.
- Ability to handle multiple projects in a fast-paced environment and in a time-sensitive environment.
- Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
- Exceptional written and oral communication, organization, and time management skills.
- Detail-oriented mindset, with an eye for customer satisfaction.
- Proven dependability and reliability.
- Friendly, outgoing personality and can-do, optimistic attitude.
- Professional in appearance and behavior at all times.
- Enthusiasm for the Barry’s brand.
- Ability to kneel, bend, reach, climb, and stand for long durations of time.
- Ability to move and lift equipment and supplies of 30+ pounds.
Pay: "The Pay Range For This Role Is 68,000 - 70,000 USD per year(Los Angeles)". We'll format as "$68,000 - $70,000 USD per year (Los Angeles)". Keep as is.
Now produce HTML.
Structure:
About the role
Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager
- for any list of duties/requirements/benefits. Use
for prose. We need to avoid repeating job title as heading. So no heading for "Assistant General Manager". Also no Job ID. We need to include only sections with real content. Potential sections: - About the role (includes company description and role overview) - Responsibilities (maybe combine Key Responsibilities, Team Management, Hospitality Management, Community Marketing and Business Development? Could split but better to have one Responsibilities section with all duty lists. However instruction: Prefer a few substantive sections over many thin ones. So we can have one Responsibilities section with multiple
- lists? Could combine all duty points into one list, but might lose categorization. Could have multiple
- under same heading, each preceded by a
describing category? But we can just make one big
- with all duty items. That would lose some grouping but still preserve all info. Might be okay.
Alternatively we could have separate headings for each category: "Studio Operations", "Team Management", "Hospitality Management", "Community Marketing and Business Development". But those are not in the prescribed list of headings; we could still use
for any section heading, not limited to those examples? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when applicable, but we could also use other headings if needed? Safer to stick to those headings. So we can have Responsibilities covering all duty points. Requirements section. Pay section. Maybe also "Qualifications" but we have Requirements; we can treat Requirements as qualifications. We need to ensure we don't create sections with placeholder like "Pay" only if pay info present. Yes we have pay range. We should not include Benefits or Schedule as they are not present. Now extract content. First, About the role: combine Barry's description and role overview. Barry's description: "Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class." Role overview: "The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager (GM) the AGM is second in command. They have a tremendous impact on: driving client acquisition, conversion, retention and achieving the KPI’s, providing the best in class customer service experience for our clients, supporting talent acquisition & development activities, and operations, while demonstrating Barry's core values. The AGM is responsible for ensuring alignment with and consistent execution of Barry’s hospitality standards. It is an expectation of the AGM to effectively and strategically execute national campaigns and initiatives while driving community engagement and budget, and facilitate in-studio campaigns and events. This role requires the ability to lead alongside a team. Manage teams while maintaining and thriving in a fast-paced, people-filled setting." We could also include the smoking prohibition? Might be considered operational policy; but it's not a duty. Could be omitted as not substantive to role? Might be considered part of studio operations. But we can ignore as it's a policy statement not directly about role. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The smoking prohibition is substantive info about workplace policy. Should we include? It could be placed under Responsibilities maybe as a note. But it's not a duty. However it's still info about the job environment. Might be safe to include as a paragraph under Responsibilities or About the role. I'd include a short paragraph: "Smoking is prohibited in all indoor areas of Barry’s studios and corporate offices." Under Responsibilities maybe as a note. Now Responsibilities: list all duty points from Key Responsibilities, Team Management, Hospitality Management, Community Marketing and Business Development. Let's extract each bullet: Key Responsibilities: - Works collaboratively with Barry’s Operations leadership team to foster and preserve the corporate mission, vision, and values - Maintain a 40 hour per week working presence in studio, showcasing best of brand skills while there - Lead the studio team in knowledge and motivation to drive class, fuel bar and retail sales that exceed all studio goals and targets - Serve as the leader on duty, overseeing seamless class check-ins, opening and closing the studio in accordance with all policies and procedures, and overseeing studio staff on duty - Partner with the GM to analyze key business performance indicators (paid attendance, first timers, utilization, conversion, and labor) and bring any insights or suggestions to regional leadership on a weekly and monthly basis - Participate in monthly studio business unit meetings, reviewing P&L and opportunities to drive incremental business performance - Support the GM to conduct regular brand audits of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs - Provide operational support to the GM as required by business need, assisting with studio accounting, timecards, inventory, ordering, and scheduling needs Team Management: - Foster the creation of a supportive and inclusive environment to ensure a positive, and engaging experience for all team members and clients - Assist the GM in hiring, coaching, onboarding and developing a service-minded and high performing team; while creating a talent bench - Supervise studio team members on shift, aiding with, as well as coaching and mentoring to deliver on the client experience - Drive teamwork, collaboration, and cohesion among all studio staff to consistently, efficiently, and effectively meet day-today operational needs - Support a performance culture of ownership, continuous improvement and goal achievement - Work alongside team members in all departments to provide hands-on coaching, training, and development - Operate autonomously in the spirit of the Barry’s code of conduct in the absence of the GM adhering to all P&C policies, procedures and guidelines Hospitality Management: - Partner with GM to oversee the implementation and execution of all hospitality processes, ensuring all team members have been consistently trained and their skills are continuously developed - Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards - Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention - Manage studio systems ZendeskBrandbot (maybe typo: ZendeskBrandbot) Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow through to all client inquiries Community Marketing and Business Development: - Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers - Build and foster strong, meaningful relationships with the studio team and client community, proactively identifying opportunities to show recognition or gratitude, enhance engagement, and/or address conflicts - Partner with the GM and marketing leadership to localize and implement national campaigns and initiatives - Oversee and report on the impact of the community-building budget Now Requirements list: - 1-3 years of fitness management or relevant related experience (hospitality, retail, food/beverage, etc.). - Bachelor's degree or equivalent experience. - Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays. - Ability to train, lead, motivate, and delegate to a team of employees. - Ability to handle multiple projects in a fast-paced environment and in a time-sensitive environment. - Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients. - Exceptional written and oral communication, organization, and time management skills. - Detail-oriented mindset, with an eye for customer satisfaction. - Proven dependability and reliability. - Friendly, outgoing personality and can-do, optimistic attitude. - Professional in appearance and behavior at all times. - Enthusiasm for the Barry’s brand. - Ability to kneel, bend, reach, climb, and stand for long durations of time. - Ability to move and lift equipment and supplies of 30+ pounds. Pay: "The Pay Range For This Role Is 68,000 - 70,000 USD per year(Los Angeles)". We'll format as "$68,000 - $70,000 USD per year (Los Angeles)". Keep as is. Now produce HTML. Structure:
About the role
Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager