Assistant General Manager

Daily Responsibilities

• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Issue issues violation letters to homeowners and follow-up to ensure corrected.
• Data enter and update information in the database; record and track documents and information.
• Affiliate with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Affiliate with other projects as assigned.

Requirements

• 2+ years of administrative and clerical support experience.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Excellent communication skills (written and oral) and conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).