Assistant General Manager

Primary Responsibilities

• Responsible for the selection, development, leadership and retention of talented staff.
• Ensure compliance with the national programs such as Players Club, Core Beverage Program, Menu Program, Approved Product List and Beverage Cartender program.
• Ensure financial targets are being met and appropriate accounting procedures are being followed consistently.
• Ensure proper controls are in place and being followed to accurately track revenues, payroll, inventories and expenses.
• Ensure staff is providing excellent guest service.
• Review guest and member surveys and feedback and determine appropriate plan of action if appropriate.
• Aid with Marketing initiatives by acting as Social Media coordinator and creating promotional materials as directed by the GM and/or Corporate Marketing.
• Work with GM to create and execute short term and long term operational and financial plans to improve quality and financial results.
• Administration and oversight of club programs such as golf cart rental program and handicap program.
• Retail and merchandising responsibilities to include displaying inventory in a clean and attractive manner, completing inventories, cost of goods reports and ensuring proper controls are being followed.
• Golf systems administration to include reservation system maintenance and accuracy and green fee accuracy on website and other sources.
• Maintain constant communication between departments and keep other departments informed about special programs and events.

Qualifications

• Previous experience in golf operations or Food & Beverage role.
• Strong verbal and written communication skills.
• Strong attention to detail, planning and organizational skills.
• Experience supervising others and leading a team.
• Excellent customer skills.

Working Conditions

• Will often be required to work nights, weekends and holidays.
• A majority of time will be reviewing financial documents, therefore a significant portion of time is spent thinking, writing, speaking and listening.
• Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
• A significant amount of time is spent communicating and interacting with various people inside and outside the company.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance.
• Life Insurance.
• Accident & Critical Illness Insurance.
• Pet Insurance.
• Paid time off.
• 401(k) plan and match.
• Holiday pay.
• Food & Beverage discounts throughout the portfolio.
• Golf & Tennis benefits.
• Employee assistance program.
• Career Growth.
• Flexible Schedules.
• Development Opportunities.

Company Policies

• Equal Employment Opportunity.
• Discrimination and Harassment Policy.
• E-Verify Participation.