Assistant General Manager - $2,500 Sign On Bo

About the Role

The Assistant General Manager will have full scope of responsibility for all specific departments of a Buddy's unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development. The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week.

Essential Functions

• Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality, and cleanliness
• Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures
• Execute daily staff pre-shift briefings on all scheduled shifts
• Provides continuous directions for staff members to ensure operational and procedural measures
• Complete all Manager accounting reports as instructed by General Manager
• Monitors and identifies all unit sales and labor reports
• Identifies operational opportunities by creating and implementing plans to address department areas and store goals
• Supervises that all line checks are accurate throughout all shifts
• Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development
• Demonstrates a safe work environment to reduce the risk of injuries and accidents
• Oversees all deliveries to confirm proper products and billing results are met
• Promotes a positive Buddy's experience with guests managing all guest inquiries and/or concerns
• Approves all unit comps, promos, credits, and guest requests

Leadership Duties

• Assists with staff hiring, training, and scheduling
• Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record
• Does employee reviews and evaluations
• Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary
• Ensures all employees adhere to Buddy's uniform policy and standards

Qualifications

• Minimum 3 years' experience in a general management role in a full-service restaurant
• Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations
• The ability to communicate effectively with all levels of staff with strong problem solving and decision-making skills
• Knowledge of employment law and ability to maintain confidentiality
• Must possess excellent customer service and critical thinking skills
• Must possess and demonstrate solid computer skills

Benefits

• Competitive pay and bonus program ($2,500 Sign On Bonus paid after 90 days of employment)
• Free meals when you work
• Paid time off and paid holiday benefits
• Medical/Dental/Vision
• Flexible Spending Account
• Employee discount
• Flexible schedule
• Paid training
• 401K

Working Conditions/Physical Demands

• Must be able to articulate clearly and listen attentively to employees and guests
• Must be able to stand and walk for an entire shift
• Must be able to reach, lift and bend
• Ability to work with kitchen equipment
• You must be able to lift up to 50 pounds comfortably