Assistant Front Office Manager
Job Duties & Functions
Approach all encounters with guests and employees in an attentive, friendly, courteous and service- oriented manner.
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.
Maintain a warm and friendly demeanor at all times.
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk.
Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Aid to Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s.
Aid with preparation of all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s.
Aid with 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s.
Aid with development of employee morale and ensure training of Front Desk personnel.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count.
Attend all required Rooms Merchandising meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Aid with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
Aid