Assistant Front Desk Manager

Job Duties and Responsibilities

• Maintains current list of available rooms for walk situations.
• Clocks in and out as needed.
• Reviews staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Pre-registers guests according to standards.
• Hires, coaches, and disciplines direct reports.
• Interacts positively and professionally with guests to resolve issues.
• Acts as Manager on Duty as required.
• Works nights, weekends, and holidays as necessary.

Requirements

• Minimum of three (3) years in similar leadership role.
• High School education, post-high school education preferred.
• Basic math skills.
• Effective verbal and written communication skills.
• Strong leadership skills.
• In-depth knowledge of hotel Front Desk operations.

Qualifications

• Minimum of High School education, post-high school education preferred.

Skills

• Basic math skills.
• Effective verbal and written communication skills.
• Strong leadership skills.
• In-depth knowledge of hotel Front Desk operations.

Benefits

• Paid Time Off (PTO).
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options.
• 401k Plan + Company Match.
• Paid Parental Leave.
• Paid Time Off.
• Holiday Pay.
• Pet Insurance.
• Employee Assistance Program.

Pay

$20 - $23.00 per hour

Schedule

Nights, weekends, and holidays as necessary.