Assistant Food & Beverage Operations Manager |Salary range $65,000 - $75,000/year

Why Choose Hyatt

• Competitive Salary: $65,000-75,000/year
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts: Free and discounted room nights, friends & family rates, discounts on food and beverage, exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

What You’ll Do Here

• Supports and manages the Banquet Department while working closely with the other hotel departments.
• Supervise, empower, lead, coach, and motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement.
• Drive revenue growth, optimize profitability, and ensure an exceptional and consistent guest experience across all outlets and events.
• Develop ideas for special events and holiday functions.
• Oversee the flawless execution of banquets and coordinating with clients and internal teams.
• Monitor inventory, control purchasing, and manage supplier relationships to maximize product quality and cost-effectiveness.
• Works closely with the events departments to coordinate and execute all banquet events, from small meetings to large-scale conferences and weddings.
• Coordinates with the sales and events team to align food and beverage offerings with overall brand strategy and promotes special events, holiday functions, and promotions.
• Stays updated on culinary and beverage trends, as well as competitor offerings, to ensure the outlets remain relevant and competitive.
• Responsible for working alongside Food & Beverage Operations Manager for creation and execution of activations, not limited to Pool, Market, Bistro 300 and lobby activations.
• Responsible for working alongside Food & Beverage Operations Manager ensuring Open Table is current and engaged.
• Exercise quality control for both food and beverage.
• Maintain Hyatt standards of service and ensure their implementation.
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Develop and implement long-term business strategies for all food and beverage operations, including creating innovative event concepts and new bar menu ideas.
• Ensure that all event spaces, restaurant, restaurant kitchen, and equipment are clean and operational.
• Enforce all health, safety, and sanitation standards according to local, state, and federal regulations.
• Ensure all staff are properly trained on emergency procedures and legal requirements, such as alcohol service (e.g., TIPS certification).

Qualifications

• Minimum of 2+ years as F&B Management preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader