Assistant Food & Beverage Manager

About the role

Sensei Lāna’i, A Four Seasons Resort is seeking an Assistant Food & Beverage Manager to join their team. This role oversees daily operations across all hotel outlets, ensuring exceptional service quality, guest satisfaction, and efficient operations while upholding company standards and profitability.

Responsibilities

• Supervise and lead Food & Beverage teams across all outlets by interviewing, training, mentoring, and coaching team members to ensure adherence to established cultural values and core service standards
• Maintain a strong, visible presence on the floor and ensure exceptional guest experiences and consistent service standards
• Engage with guests to build relationships with new and returning patrons, addressing complaints, concerns, and special requests to maintain high satisfaction levels
• Monitor the condition of facilities and equipment, recommending improvements to uphold quality and safety standards
• Collaborate with Culinary and Front-of-House leadership to update menus and develop special offerings
• Ensure compliance with company policies and all health, safety, and regulatory requirements
• Manage labor and operational expenses through effective scheduling, budgeting, purchasing, inventory control, and cost-control practices
• Communicate effectively with employees and management to meet operational needs and ensure strong coordination between front-of-house and back-of-house teams
• Participate in regular operational meetings and promote proactive cross-department communication to support seamless and efficient operations

Qualifications

• Legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location)
• Hawaii Food Handler’s Card and Hawaii Maui County Liquor Card required for this role
• Tuberculous (TB) clearance card required by the Hawaii State Department of Health
• Prior experience in supervisory roles within luxury Food & Beverage or full-service restaurant operations, preferably in high-volume, fine-dining, or all-day dining environments

Benefits

• Salary Range: $70k - $78k
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit)
• Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!