Assistant Facility Manager - New York, NY

About the role

The Assistant Facility Manager will oversee maintenance team activities on basic electrical or mechanical systems to ensure uptime and compliance with best practices. They will provide leadership, positively exemplifying BGIS values.

Responsibilities

• Complete assigned projects by utilizing appropriate resources effectively and balancing client requirements with company strategies.
• Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project.
• Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements.
• Provide ongoing updates to internal team and clients regarding project status and progress.
• Work to balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects performed safely and in accordance with company safety policies and procedures.
• Oversee the document management process to ensure procedures and standards are established, maintained, and performed.
• Capture all customer impacting and non-customer impacting events to become more equipped and proactive and preventative with Problem/Incident Management (PIM).
• Maintain compliance by capturing and consolidating training into a single system and producing high-level reporting.
• Establish key performance indicators and key factors to be used in the measurement and verification phase.
• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades, and/or enhancements to existing equipment.
• Ensure high customer and employee satisfaction while maintaining profitability.
• Document, manage, and appropriately escalate project and customer issues and concerns.
• Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with clients and share all applicable information abroad.
• Clearly explain technical information internally and externally to customers.

Requirements

• Relevant bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or minimum five years of experience in facility management or related field.
• Preferred five years' experience in critical electrical industry and eight years of journeyman level HVAC or electrical experience.
• Demonstrated proficiency for all responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated with the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

Qualifications

Preferred qualifications include:

• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study.
• Five years' experience in facility management or related field.
• Eight years of journeyman level HVAC or electrical experience.
• Proficiency in diagnosing and repairing complex control systems malfunctions.
• Knowledge of data center operations and system configurations.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio.

Skills

• Project management
• Facility management
• Client relations
• Communication
• Technical troubleshooting
• Proposal writing

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.