Assistant Executive Steward | PM

Responsibilities

• To assist the Executive Steward the efficient and effective running of the Steward Department ensuring that operating costs are minimized.
• To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance, within the agreed budgetary controls.
• To advise the Executive Steward on all matters relating to the Stewarding Department.
• To be responsible for a high standard of sanitation throughout the Stewarding areas.
• To assist the Executive Steward/Executive Chef in the preparation of the Stewarding Department budget.
• When agreed, should control all overheads throughout the oncoming year to report to the Executive Steward all variances from actual and budget with reasons and recommendations for remedial action.
• To work with Executive Steward on the purchasing of all cleaning supplies, china, glassware, cutlery and equipment.
• Responsible for storage, requisitioning of all materials and equipment.
• Taking and calculating of material stock (inventory) as required.
• To report to the Executive Steward on all breakages, cleaning supply consumption, etc.
• In conjunction with the Executive Steward, establish standards of performance for the Stewarding Department.
• To maintain all equipment to a high standard, i.e.: dishwashers, chaffers dishes, speed racks, etc., and report to maintenance any defects.
• To perform all duties applicable to a department manager within the hotel.
• To actively participate in the critical path task sheet for the food and beverage department.
• To conduct/attend all required department meetings.
• To plan/organize/control the efficient and effective utilization of all stewarding production staff, especially in scheduling and controlling overtime.
• To oversee the training/development of all stewarding staff by ensuring that effective on and off the job training is carried out.
• To be aware of state legislation in employment and industrial relations.
• Daily labor controls and payroll sign off.
• Create weekly stewarding schedules and have Executive Steward approval.

Qualifications

• Customer Service, prior admin experience preferred.
• Knowledge of Microsoft Word, Excel, Delphi or similar programs, Excellent organizational skills.
• Clear, positive, energetic communication skills.
• Minimum 5 years at an Executive Steward or Assistant Executive Steward level management position of a high volume facility.
• Serve Safe certified food manager.
• Able to deliver and communicate to diverse crowd of associates.
• Excellent communication and literature skills. (Bilingual)
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Demonstrate team building experience.
• Demonstrate ability to lead by example.
• Build morale and spirit.
• Participative management style.
• Use a "hands-on" approach to management.
• Experience communicating, training, and managing multi-lingual staffs.
• Experience training and developing employees with limited education/experience.
• Instill a "can-do" attitude in employees.
• Excellent time management skills.
• Strong customer service orientation and skills.
• Excellent listening skills.
• Exceptional detail in follow-up.
• Follow/enforce company policies and procedures.
• Assume responsibility/accountability.
• Excellent safety and sanitation skills.
• Create courteous, friendly, professional work environment.
• Ability to quickly evaluate alternatives and decide on a plan of action.