Assistant Event Services Manager

About the role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities

• Manage banquet events at the hotel.
• Supervise event room set-ups, service, and maintenance of all banquet functions and banquet equipment.

Qualifications

• True desire to satisfy the needs of others in a fast‑paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods of time and walk moderate distances.
• Ability to lift, pull, and push a moderate weight (about 50 pounds).
• Must be able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Minimum of 2+ years as F&B Banquet Captain/Management preferred.
• Minimum of 2+ years’ experience in a Banquet/Catering setting preferred.
• Wine/beverage knowledge in an upscale environment preferred.
• Strong organizational skills.
• Ability to work with a flexible work schedule.
• Team player.
• Dynamic leader.

Benefits

• 12 Free room nights after 90 days of service.
• Discounted and Friends & Family Room Rates upon hire.
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment.
• 401K with company match.
• Paid Vacation, sick days, new child leave and personal day.
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance.
• Tuition Reimbursement.
• Relocation Package.
• 50% discount in Crossroads.
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol).
• Employee Stock Purchase Plan.
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more.