Assistant Division Credit Manager

About the role

The Assistant Division Credit Manager works closely with Sales Center Managers, current and potential customers, and the Divisional Credit Manager to support the credit function. Key responsibilities include interviewing potential new customers, reviewing credit reports, establishing credit limits, notifying customers of acceptance or rejection, maintaining credit files, and evaluating customer records.

Responsibilities

• Interviews potential new customers to obtain personal and financial data.
• Reviews credit reports (Experian/D&B).
• Calls or writes to credit bureaus and personal references to check credit.
• Establishes credit limits on new and existing accounts, considering such factors as applicant’s assets, credit experience, and personal references.
• Notifies customer by mail, telephone or in person of acceptance or rejection of application.
• Maintains close relationship with sales center personnel keeping them aware of all situations.
• Reviews accounts and A/R terms closely with the Sales Center Managers and Divisional Credit Manager.
• Prepares weekly & monthly credit reports on current findings and action taken for all accounts.
• Accepts payments on accounts.
• Evaluates customer records and recommends that accounts be closed, credit limit reduced or extended, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
• Interviews customers to investigate complaints, verify accuracy of charges, or to correct errors in accounts.
• Sends letters to customers having delinquent accounts to make payment.
• Other duties as assigned.

Requirements

• Minimum of two years’ experience in wholesale/commercial credit and collections.
• Proficient MS Office skills.
• Good verbal and written communication skills.
• Excellent organizational skills.

Qualifications

• Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!

Skills

• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of credit reporting agencies and procedures.
• Experience in commercial credit analysis and management.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs.
• 401(k) with generous company match.
• 13 days of paid time off (PTO) & 8 Paid Holidays.
• 100% employer paid Life Insurance and Long-Term Disability Insurance.
• Paid Parental Leave.
• Fully Funded Tuition Education Programs.
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance.
• Employee Stock Purchase Plan.
• Employee Discounts.

Pay

Compensation is commensurate with experience.

Schedule

This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.