Assistant District Operations Director

FirstKey Homes · Columbus, OH · 1 wk ago

ManufacturingFull-time

This position is based in the Indianapolis office; relocation is required.

Foster strong relationships with residents by promoting positive interactions, conducting outreach, and addressing any issues that arise.
Oversee financial reporting and performance metrics for the market.
Assist in managing revenue by achieving financial goals related to service, collections, and resident retention.
Inspire and engage others through effective leadership to build strong, collaborative, and productive team strategies.
Ensure that team members adhere to company policies and procedures.
Drive team engagement through effective onboarding, training, and development.
Ensure compliance with all municipal, local, and state requirements, including regulations for the Housing Choice Voucher Program.
Maintain an active real estate license and adhere to company real estate license requirements.

5+ years of progressive property management experience in either single-family or multi-family rental industry with Section 8 compliance experience.
3+ years of proven management experience leading teams.
Valid Driver’s License.
Intermediate technology expertise (Microsoft Office Suite).
Ability to obtain a Real Estate License within 90 days of hire date.

Experience working in a fast-paced, high-growth company.
Degree in Business.
General knowledge of budgeting and financial analysis.
An active real estate license in the applicable state of practice.
Yardi software expertise.
Strong customer service acumen and conflict management experience.
Above-average ability to communicate with others, both verbally and in writing.
Strong sense of urgency and ability to meet deadlines.
Experience working in a cross-functional group, project management, and/or process improvement.
Strong leadership skill set with a high focus on team morale and unity.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation — Bringing others together and trying to reconcile differences.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management — Managing one's own time and the time of others.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
Speaking — Talking to others to convey information effectively.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence — Job requires persistence in the face of obstacles.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

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