Assistant Dispatch

About the role

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.

Responsibilities

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Comply with federal, state, and local warehousing, material handling, and shipping requirements and enforce adherence to requirements
• Complete warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Coordinate with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Ensure compliance with the Safety and Loss Control Program
• Cooperate with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims

Qualifications

• GED required, some college preferred
• Minimum of 2 years of dispatching experience

Core Competencies

• Strive to do the right thing by displaying trust and integrity
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title
• Ability to self-manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing to coworkers and customers

Physical Requirements

Must be able to remain in a stationary position 60% of the time. Will frequently move about inside the office and warehouse. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office and warehouse environments.

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks
• Must be able to manage stress depending on deadlines and ongoing projects
• Must be able to multitask
• Must be able to quickly communicate solutions if problems occur
• Must be able to demonstrate a high degree of sound judgement and initiative

Pay

The base salary for this position typically falls within the range of $20.00 to $25.00 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities, Development & Training Programs

Schedule

Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.