Assistant Director - Undergraduate Admissions

About the role

The Office of Admissions at James Madison University is accepting applications for an Assistant Director for Undergraduate Admissions.

Position Type: Administrative & Professional (Non-teaching Faculty)

Status: Full-Time

FLSA Status: Exempt

Responsibilities

• Manages the recruitment of incoming first-year students from the Shenandoah Valley region, including the cities of Harrisonburg, Staunton, Waynesboro, and Winchester as well as the counties of Augusta, Clarke, Fauquier, Frederick, Highland, Page, Rappahannock, Rockingham, Shenandoah, and Warren.
• Manages the recruitment of incoming transfer students from the Shenandoah Valley and Central Virginia regions, including the cities of Charlottesville, Danville, Lynchburg, and Martinsville as well as the counties of Albemarle, Amherst, Appomattox, Bedford, Buckingham, Campbell, Charlotte, Culpeper, Cumberland, Fluvanna, Franklin, Green, Halifax, Henry, Louisa, Madison, Mecklenburg, Nelson, Orange, Patrick, Pittsylvania, and Prince Edward.
• Reviews first-year and transfer application files for assigned recruitment regions by completing evaluations electronically, making and entering initial admissions decisions, and leading admissions committees for assigned recruitment regions.
• Serves as an active member of admissions committees for other recruitment regions as needed.
• Serves as the main point of contact for assigned recruitment regions. Answers emails, phone calls, admissions decision inquiries, and in-person questions from prospective students, their families, high school counselors, career coaches, and campus partners in a timely fashion.
• Develops pathways for applicants not initially admitted to JMU.
• Utilizes university-wide technology and CRM to review applications as well as build and strengthen relationships.
• Works with the Senior Assistant Director for Recruitment Travel to develop, schedule, and execute a recruitment travel plan to maximize outreach to prospective applicants in assigned recruitment regions.
• Manages logistics for recruitment travel. Includes booking hotels, reserving transportation, and traveling to and between multiple locations for high school visits, college fairs, panels, and application workshops.
• Delivers presentations about JMU and clearly articulates the admissions process and criteria.
• Assists with out-of-region recruitment travel as necessary. May require travel by flight.
• Follows office policies for accurate and timely submission of event data and expense reports through Salesforce CRM, CVENT and Chrome River.
• Serves as Director of the Day (DOD) for scheduled days, sometimes multiple days per month. This involves delivering in-person and virtual information session presentations to prospective students and families, as well as answering questions over the phone and in-person.
• Serves as a liaison to partners across campus (individuals, offices, organizations) as needed.

Qualifications

• Bachelor's Degree.
• Professional experience in undergraduate admissions, academic advising, or college counseling.
• Supervisory, leadership, and/or mentorship experience.
• Demonstrated ability to work independently and as part of a team.
• Strong analytical and organizational skills, with a keen eye for detail.
• Excellent communication, public speaking, and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Valid driver’s license.
• Evening and weekend availability at various times throughout the year.
• Ability to lift and transport 50 pounds.