Assistant Director of Residential Life

CSB invites applications for a full-time (1.0 FTE), benefit-eligible Assistant Director of Residential Life. This role oversees housing operations to support the four-year residential experience for approximately 1,300 women residents in six residence halls and 13 campus apartment buildings.

About the Role

The Assistant Director of Residential Life manages room assignments for new and returning students, resolves student issues in collaboration with staff, and coordinates with campus partners on assignments, room changes, and facilities. The role also involves overseeing all housing facilities and operations, including renovations, repairs, new construction, and technology, as well as developing departmental materials and managing policies and procedures.

Reporting to the Director of Residential Life, this position plays a key role in strategic planning for Residential Life and the student development division. The Residential Life staff includes a director, assistant director, five live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 8-9 student office assistants.

Responsibilities

• Coordinate and maintain the housing management system (StarRez) to ensure an effective room assignment process for stakeholders, including students, parents, Residential Life staff, Business Office, Student Accessibility Services, and Facilities.
• Oversee room assignment, selection, and move-in/move-out processes, and manage key/card access.
• Manage housing billing processes with internal stakeholders.
• Supervise student employees who staff the central office and front desk.
• Participate in the Residential Life leadership team, contributing to strategic planning, budget management, policy development, and program growth.
• Work with Facilities to address maintenance issues in residential areas.
• Collaborate with the Director of Residential Life to coordinate internal and external communications across multiple media formats.
• Analyze student enrollment patterns to assess housing needs and recommend eligibility criteria for future housing plans.
• Assist in preparing the department budget, occupancy, and other reports in support of institutional planning and priorities.
• Serve as a resource for students, families, faculty, and staff regarding room assignments and facility concerns.
• Represent the institution in housing and residential life matters in various forums, including admission, academic affairs, alumnae, parent groups, community organizations, and college committees.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree.
• Minimum of three years of post-bachelor’s experience in housing operations or facilities management.
• Experience with housing management software; preference given to candidates with demonstrated knowledge of StarRez.
• Demonstrated ability to work effectively with numerical data and maintain a high attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Teams, etc.).
• Strong communication, organizational, and interpersonal skills.
• Commitment to professionalism and maintaining a high level of competence in the role.
• Ability to exercise discretion, sound judgment, and maintain confidentiality at a high level.
• Availability for evening, weekend, and holiday work as required during peak periods.
• Ability to perform the essential functions of the position with or without reasonable accommodations.
• Valid driver’s license and ability to drive a campus vehicle; includes completion of college defensive driving program.

Physical Requirements

• Ability to move freely around campus and dormitory buildings.
• Ability to lift and carry items up to 25 pounds.
• Requires performing administrative and office-based duties, including extended periods of sitting, working at a computer, reviewing information, preparing documents, and using software applications essential to the role.
• Adequate hearing and vision to respond to resident needs.

Travel Requirements

Occasional local travel in support of duties and programming.

Benefits

• Health, Dental, and Vision Insurance
• 18 Paid Holidays Annually
• Generous Vacation and Sick Leave
• Life and Long-Term Disability Insurance
• Tuition Remission for Eligible Dependents
• Employer Contributions to a Retirement Plan
• Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more

Institutional Inclusion

The College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.