Assistant Director of Housekeeping - Hilton Americas Houston

About the role

Due to a recent promotion, the beautiful Hilton Americas-Houston is looking for an Assistant Director of Housekeeping to join our amazing team! This is a culture-driven team and an exciting opportunity to work at a Hilton corporate-managed property featuring 1,207 guest rooms and more than 114,000 square feet of meeting space. Come join the team that plays a vital role in ensuring our guests have an exceptional and memorable stay. Be at the heart of what we do and help lead a team dedicated to delivering the highest standards of cleanliness, service, and guest satisfaction. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Housekeeping, you’re not just supporting the direction of the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Schedule

Flexible scheduling is required, with availability to work AM, Mid, and Evening shifts.

Benefits

• Complimentary lunch or dinner, depending on your shift
• Complimentary parking
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

Responsibilities

• Support housekeeping operations: Assist the Director in overseeing all housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Direct daily operations: Plan, distribute, and delegate daily, weekly, and long-term housekeeping assignments
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Ensure regulatory compliance: Oversee the proper use and handling of cleaning chemicals and supplies, ensuring safety standards and training compliance

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives