Assistant Director of Front Office

About the role

The Assistant Director of Front Office is responsible for overseeing the day-to-day operations of the front office department.

Responsibilities

• Oversee all aspects of the front office including guest relations, housekeeping, and maintenance.
• Manage and train staff to ensure efficient and high-quality service.
• Develop and implement policies and procedures to improve operational efficiency.
• Ensure compliance with all hotel regulations and standards.
• Collaborate with other departments to enhance guest satisfaction and loyalty.

Requirements

• Bachelor's degree in hospitality management or related field.
• Minimum 5 years of experience in front office management.
• Proven leadership skills and ability to manage a team.
• Strong communication and interpersonal skills.
• Experience with hotel software systems.

Qualifications

• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends.
• Valid driver’s license and reliable transportation.

Skills

• Customer service orientation.
• Problem-solving and decision-making abilities.
• Attention to detail.
• Team player with strong leadership qualities.

Benefits

• Competitive salary package.
• Health insurance benefits.
• Paid time off.
• Professional development opportunities.

Pay

Salary range: $60,000 - $70,000 annually.

Schedule

Full-time position with flexible working hours.