Assistant Director of Facilities Operations

Reporting to the Senior Director of Facilities Operations, Construction and Real Estate, the Assistant Director of Facilities is a senior facilities leader responsible for the strategic direction, operational performance, and continuous improvement of the Museum’s facilities infrastructure. This role ensures the safety, efficiency, reliability, and sustainability of all Museum-owned and leased properties while maintaining precise environmental conditions required to preserve world-class collections.

Responsibilities

• Strategic Leadership
  • Partner with the Senior Director of Facilities to provide leadership and direction for all Facilities Operations.
  • Develop and implement long-term infrastructure and asset management strategies.
  • Align departmental goals with the Museum’s strategic objectives.
  • Foster a culture of continuous improvement, accountability, innovation, and collaboration.
  • Develop performance metrics and key performance indicators to measure operational effectiveness.
• Facilities Operations & Engineering
  • Direct the operation, maintenance, repair, and optimization of all building systems, including HVAC, electrical, plumbing, controls, fire protection, and life safety systems.
  • Maintain environmental conditions necessary for the preservation of collections while maximizing occupant comfort and energy efficiency.
  • Utilize Building Management Systems (BMS) and building analytics to optimize system performance.
  • Lead preventive, predictive, and reliability-centered maintenance programs, including equipment in multiple food service locations.
  • Develop and document operational standards and standard operating procedures.
• Asset Management & Capital Planning
  • Assist with the development of a comprehensive Facilities Condition Assessment and capital renewal plan.
  • Prioritize deferred maintenance and infrastructure improvements using risk-based methodologies.
  • Support development of the Museum’s annual and multi-year capital budgets.
  • Manage lifecycle replacement programs for major building systems.
  • Develop and maintain a library of as-builts, hardware schedules, warranties, and inspection renewals for the Museum's properties.
  • Evaluate emerging technologies that improve reliability, sustainability, and operational efficiency.
• Project Management
  • Lead capital improvement projects, renovations, exhibit installations, and infrastructure upgrades.
  • Coordinate architects, engineers, contractors, consultants, and vendors.
  • Ensure projects are delivered safely, on schedule, within budget, and in compliance with Museum standards.
  • Review construction documents and technical specifications.
  • Ensure required permits are obtained and coordinate inspections.
• Financial Management
  • Assist in developing and administering annual operating and capital budgets.
  • Monitor expenditures and forecast financial performance.
  • Manage service contracts and vendor relationships.
  • Develop technical specifications and oversee competitive procurement processes.
  • Identify opportunities for operational savings and reduction alternatives.
• Leadership & Staff Development
  • Hire, train, mentor, coach, and develop Facilities supervisors and staff, addressing issues as they arise.
  • Manage hiring, onboarding, performance evaluations, succession planning, and employee development.
  • Promote teamwork, employee engagement, and professional development.
• Energy Management & Sustainability
  • Develop and implement strategies to reduce energy consumption and utility costs.
  • Identify opportunities for utility incentives and energy rebates.
  • Support the Museum’s sustainability initiatives through efficient building operations and infrastructure improvements.
  • Monitor building performance using analytics and industry benchmarks.
• Safety, Compliance & Risk Management
  • Ensure compliance with OSHA, NFPA, EPA, ASHRAE, local building codes, and all applicable regulations and coordinate related training programs.
  • Serve as departmental leader for workplace safety initiatives.
  • Oversee hazardous materials management and regulatory inspections.
  • Maintain required permits, inspection records, and compliance documentation.
• Emergency Management
  • Participate in emergency preparedness planning and business continuity efforts.
  • Respond to critical facility emergencies on a 24/7 on-call basis.
  • Lead recovery efforts following mechanical failures, utility interruptions, or weather-related events.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, or related field.
• Minimum of ten years of progressively responsible facilities management experience, supervising technical staff, within a complex institutional environment.
• Demonstrated leadership in managing and inspiring a diverse workforce and eliciting excellence and accountability.
• Proven success managing large capital projects and operating budgets.
• Experience managing unionized workforces preferred.

Qualifications

• Knowledge & Technical Expertise
  • Mechanical, electrical, plumbing, fire protection, and life safety systems.
  • Building Automation Systems (BMS/DDC).
  • Preventive and predictive maintenance programs.
  • Emergency preparedness and business continuity.
  • Asset management and lifecycle planning.
  • Energy management and sustainability.
  • Construction administration.
  • Budget development and financial management.
  • CMMS platforms.
  • Building codes and regulatory compliance.
• Leadership Competencies
  • Strategic thinker.
  • Technical excellence.
  • Sound judgment.
  • Exceptional communication skills.
  • Collaborative and influential style.
  • Financial acumen.
  • Technical and computer literacy.
  • Integrity and accountability.
  • Interest in mentoring and staff development.
  • Solid customer service and relationship management.
  • Change management.
  • Continuous improvement mindset and self-direction to stay abreast of best practices and relevant compliance.
  • Discretion in dealing with sensitive and confidential matters.

Working Conditions

This position requires flexibility and ability to cover periodic evening and weekend work and participation in a rotating 24-hour on-call schedule to respond to facility emergencies. The role requires frequent travel throughout Museum facilities/campus, including mechanical rooms, rooftops, construction sites, and other operational areas.

Pay

Salary Range: $120,000 - $143,000