Assistant Director of Enrollment Operations

About the Role

The Assistant Director of Enrollment Operations will have a fundamental understanding of all application/admission programs supported within Enrollment Operations. They will assist in training, developing, and mentoring staff, while also supporting data integrity through system analysis, file loads, data manipulation, and merging. This role aims to increase efficiencies within the enrollment dataset and formulate systems to parallel overall business strategies. The position will also assist the processing team during peak times and help create efficiencies in business strategies.

Responsibilities

• Ensure timely import of all data and score loads from outside sources and events to initiate communication with potential students.
• Perform data manipulation and merging as needed from imports to facilitate the applicant experience.
• Mentor, develop, train, and support Application Specialists.
• Create process improvements within Enrollment Operations.
• Support Volunteer Data points for Enrollment Management.
• Assist Application Specialists during peak times.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2 years of experience working with admissions and CRM software preferred.

Skills

• Ability to work well on a team and independently.
• Quick learner with flexibility in job responsibilities.
• Positive, proactive, innovative, and results-oriented mindset.
• Efficient and accurate data entry, quality checking, and processing for reporting.
• Detail-oriented with strong organizational, time management, and project management skills.
• Ability to maintain confidentiality.

About Us

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees, and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Applicants with disabilities needing reasonable accommodations should contact Human Resources at HR@creighton.edu.