Assistant Director of Catering & Convention Services

About the role

Town and Country Resort San Diego is seeking an Assistant Director of Catering & Convention Services to oversee dynamic meetings and events operations. The ideal candidate will transform sales promises into operational realities, ensuring flawless events from contract turnover to departure.

Responsibilities

• Lead and support the Catering & Convention Services team in executing exceptional events.
• Partner with Sales, Banquets, Culinary, Rooms, Engineering, and other operational teams to ensure cohesive event planning and execution.
• Build strong client relationships and serve as the primary point of contact for event management.
• Coach, develop, and motivate the team to maintain high standards of service and execution.
• Maintain event profitability, guest satisfaction, and operational details.
• Step in and resolve issues, making decisions when necessary.
• Create an environment conducive to clear communication, accountability, and exceptional service.

Requirements

• Previous experience in hotel catering, convention services, event management, or a related field.
• Strong knowledge of meetings, conventions, banquet operations, and food & beverage.
• Excellent communication, organizational, and client-service skills.
• Leadership experience with the ability to coach and develop a diverse team.
• The ability to manage multiple events, deadlines, and priorities effectively.
• A solutions-oriented mindset and the ability to assess situations and determine appropriate action.

Qualifications

• Organized approach to tasks, balancing flexibility with structure.
• Confident demeanor, yet willing to listen and collaborate.
• Genuine enjoyment of the fast-paced, ever-changing nature of large-scale events.

Skills

• Exceptional interpersonal and communication skills.
• Ability to handle multiple tasks simultaneously.
• Strong problem-solving and decision-making abilities.
• Effective time management and prioritization skills.

Benefits

Join a resort known for its ability to host a wide range of events, from corporate programs to weddings and social gatherings. Enjoy the opportunity to work on large-scale conventions, corporate programs, social events, and weddings while being part of a growing and evolving resort.

Pay

Competitive compensation package tailored to experience and qualifications.

Schedule

Flexible schedule to accommodate the demands of various events and client needs.