Assistant Director of Business Development

About the role

Cross Creek Hospital, together with Ascension Seton, is a 196-bed inpatient psychiatric facility with expanded service lines for PHP/IOP programming. We are seeking an experienced Assistant Director of Business Development to expand lines of service by developing and retaining referrals from physicians and other key non-physician referral sources, with a focus on the outpatient program.

Responsibilities

• Work closely with hospital discharge planners, social workers, case managers, physicians, and management to generate referral sources.
• Develop strong relationships with key referral sources and their personnel, identifying new opportunities for partnering and growth.
• Manage leads from referral sources and ensure an efficient admissions process for clients.
• Document all activity in the company's Customer Relationship Manager (Salesforce).
• Work closely with the corporate Consumer Marketing team to ensure utilization of their resources and implementation of best practices in brand development.
• Coordinate with the clinical assessment team on referrals for admission based on the facility's services offered.
• Educate patients, families, community, and other referral sources on programs, services, and amenities provided within the facility.
• Coordinate the completion of the admission process and ensure appropriate resources are obtained.
• Travel frequently within the community, schedule meetings, and develop contacts/referral sources.
• Develop events and educational forums that demonstrate the organization's thought leadership and provide an opportunity to identify potential referral sources and maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent the facility in professional forums and communicate the mission in all outreach and interactions.
• Create outreach initiatives that will regularly communicate the facility's mission with referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.
• Provide initial and on-going clinical assessments of patients and manage the admissions process, if appropriately licensed/certified and/or experienced to provide those services.

Qualifications

• Bachelor's degree in Marketing or a related health or social services field required.
• Master's degree, as it relates to a professional license for clinical assessment requirements of the role, required.
• Four or more years of related experience in a healthcare business development role required.
• One or more years of supervisory experience required.
• Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to an automobile, where the facility requires.
• Preferred professional licenses include LCSW, LMSW, LPC, RN.