Assistant Director of Admissions - Acute

About the role

Assistant Director of Admissions at Greenleaf Behavioral Health Hospital is seeking an experienced leader to support and direct admissions operations. This role oversees crisis triage, intake, and admissions, supervises and trains staff, ensures regulatory compliance, and works closely with referral sources to improve access to care. Ideal candidates have strong clinical knowledge, leadership skills, and a commitment to patient safety and quality outcomes.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow‑up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in‑service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, developing and meeting departmental goals and objectives.
• Ensure the department stays up‑to‑date and compliant with new laws and regulations.
• Train and supervise staff; plan, assign, supervise, and perform required duties for the assigned shift to ensure patient safety and departmental efficiency.
• Prioritize potential admissions, considering patient needs and the facility’s capability and capacity.
• Apply knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and foster mutual trust, respect, and cooperation among team members.
• Ensure EMTALA logs are completed for each patient seen by admissions, if applicable.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers; acknowledge and resolve complaints when patient needs are not met.
• Recognize patient safety as a top priority.
• Perform other functions and tasks as assigned.

Requirements

• Licensed Clinician or Registered Nurse required.
• 2+ years of healthcare admissions experience preferred.

Qualifications

• Bachelor’s degree in a social services field required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role preferred.

Licenses/Certifications

• State licensure may be required for this position.
• CPR certification required (training available upon hire).
• De‑escalation/restraint certification required (training available upon hire).
• First aid certification may be required based on state or facility requirements.

Schedule

Shift: 2:00 PM – 10:30 PM