Assistant Director of Admissions - Acute

About the role

North Tampa Behavioral is Tampa's Premier Mental Health and Substance Use Disorder Hospital and is seeking an Assistant Director of Admissions.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritize potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs in the most appropriate manner.
• Show knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When patient needs are not met, acknowledge and work to resolve complaints.
• Recognize that patient safety is a top priority.

Requirements

• Bachelor’s degree in a social services field is required.
• A Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

Skills

• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Ability to prioritize potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle stressful situations and provide emotional support to patients.

Benefits

North Tampa Behavioral offers a comprehensive benefits package including health insurance, dental insurance, vision insurance, retirement plans, paid time off, and more.

Pay

The salary range for this position is $50,000 - $70,000 annually, commensurate with experience.

Schedule

The required schedule is 3:00-11:00pm and rotating weekends.