Assistant Director, International Student Services

Augustana University invites applications for a full-time Assistant Director for International Student Services within the De and Dave Knudson Center for Global Engagement. This position supports the success and well-being of Augustana's international student community through comprehensive advising, compliance with federal immigration regulations, and meaningful engagement opportunities.

Responsibilities

• Serve as a Designated School Official (DSO) and maintain compliance with federal immigration regulations through accurate SEVIS record management.
• Advise international and exchange students regarding immigration requirements, academic success, cultural adjustment, employment regulations, and personal concerns.
• Coordinate international student orientation, workshops, cultural programming, field trips, and engagement activities throughout the academic year.
• Serve as the primary advisor for exchange student programs, including IREX and UGRAD participants.
• Teach or co-teach the required first-year international student success course.
• Coordinate and oversee custom international programs, including planning, implementation, fiscal stewardship, and assessment.
• Collaborate with faculty, staff, and campus partners to enhance international student support and advance the university's global engagement initiatives.
• Identify and pursue grant opportunities that support international education and institutional internationalization efforts.
• Assist with communication initiatives, including student updates and regulatory information.
• Perform other duties as assigned.

Qualifications

• U.S. citizenship or lawful permanent resident status as required by federal regulations governing Designated School Officials.
• Bachelor's degree and a minimum of two years of relevant experience, or an equivalent combination of education and experience.
• Experience advising F-1 international students, preferably within higher education.
• Excellent written, verbal, interpersonal, and intercultural communication skills.
• Strong organizational, problem-solving, and time management abilities with exceptional attention to detail.
• Ability to manage multiple priorities while working independently and collaboratively.
• Experience with Microsoft Office, Google Workspace, and student information or immigration management systems.
• Valid driver's license and passport.
• Flexibility to work evenings, weekends, and travel as needed.

Preferred Qualifications

• Master's degree in a related field.
• Three to five years of experience advising F-1 international students.
• Experience with SEVIS administration and immigration compliance software.
• Experience developing custom international programs or recruiting international students.
• Grant writing experience.
• Experience supervising student employees.
• Foreign language proficiency and/or experience working with multilingual populations.
• Experience teaching, program development, or event planning within higher education.

Schedule

• Full-time
• Permanent position
• Flexibility to work evenings, weekends, and travel as needed.

Interacting with students, faculty, staff, and community members from diverse cultural backgrounds while demonstrating respect for differing perspectives, academic values, and inclusive excellence is essential.