Assistant Director for Loans & Outside Aid

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer interested in exploring all that Yale has to offer, your talents and contributions are welcome.

About the role

The Assistant Director for Loans & Outside Aid serves under the Associate Director of University Financial Aid and leads key operational and policy oversight for federal & alternative loan funding, as well as outside grants and scholarships across the university. The ADLOA manages federal loan processing end-to-end, including eligibility, origination, certification, disbursement, error resolution, and borrower requirements. This position provides comprehensive financial aid administration and counseling related to federal & alternative loans, outside grants, scholarships, and related aid to all of Yale’s schools and financial aid offices.

• Complete all private loan certifications and review/update quality controls and disbursement practices related to loans and outside aid.
• Run and review quality control reports on Title IV loan disbursements and other aid as needed.
• Perform R2T4’s for graduate/professional schools and identity verifications as needed.
• Manage ELM processing, update Yale’s ELM site, and maintain the Preferred Lender List.
• Process institutional loans, update annual loan request forms, and TILA documents.
• Perform NSLDS eligibility reviews and verify Legacy OB3 status when applicable.
• Serve as the MPN, Entrance & Exit Loan Counseling contact for schools and work with lenders to update student contact information for delinquent borrowers.

Responsibilities

• Directs, monitors, and assesses needs and directs the application of resources of an administrative University office dealing with one or more major functional areas.
• Directs and implements solutions to problems that are routine to complex in nature and that affect multiple functional areas of responsibility.
• Plans and/or participates in planning University activities on a long-term basis to comply with University goals and objectives.
• Establishes and implements consistent university-wide policies in multiple functional areas of responsibility.
• Ensures that University office policies and procedures are in compliance with federal, state, and local laws and ordinances.
• Develops and monitors goals and objectives for managerial and professional staff in compliance with University strategies.
• Directs a staff of exempt and non-exempt employees.
• May perform other duties as assigned.

Requirements

• Demonstrated ability to work independently as well as provide insightful guidance and support for decentralized counterparts.
• Strong ability to identify opportunities to improve existing programs and processes and to develop new ones.
• Excellent written and oral communication skills; excellent interpersonal skills, with the ability to work productively with internal stakeholders.
• Experience with administering Title IV and other federal and state financial aid programs, as well as alternative loan certification and outside aid processing.
• Strong ability to understand and engage with new systems and technologies, with a preference for candidates with Argos and Banner experience.
• Demonstrated capability for finding, interpreting, and communicating federal and state guidance.

Qualifications

• Bachelor’s Degree in related field and seven years of experience or an equivalent combination of education and related experience.
• Preferred: Master’s Degree and/or successive growth of responsibility within the financial aid office.

Pay

$92,000.00 - $146,750.00

Schedule

Full time, on-site