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Jobs · Information Technology · California

Assistant Director, Data & Reporting Services

California State University, Long Beach · Long Beach, CA · 3 wk ago
Information Technology$7k/moInternship

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

About the role

The Assistant Director of Data and Reporting Services supports the CRM, reporting, data quality, and business systems needs of University Relations and Development. The incumbent translates advancement business needs into reports, dashboards, data workflows, integration requirements, testing plans, and process improvements that support fundraising, alumni engagement, stewardship, and strategic planning. The incumbent is also responsible for advancement benchmarking, peer analysis, and strategic reporting initiatives. In addition, this position plays a central role in implementing a modern reporting environment within the CRM system to support data-informed decision-making.

Responsibilities

  • Lead in the gathering and analyzing of reporting requirements and development of custom queries and reports that support division goals and responsibilities.
  • Coordinate the development, integration, and automation of CRM reporting environments and related systems, including collaborating with stakeholders, vendors, and IT to implement system enhancements, integrations, and upgrades.
  • Lead advancement benchmarking, peer analysis, and strategic reporting initiatives by leveraging outside data sources including CASE Insights and other comparative sources to inform fundraising performance, resource allocation, and executive decision-making.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Requirements

  • Equivalent to a bachelor's degree in Computer Science, Data Science, Information Systems, or related technical field and four years of related experience.
  • Strong working knowledge of querying, reporting, and data visualization tools, with proficiency in Power BI, FetchXML, Python, and SQL.
  • Solid understanding of data quality management and data governance best practices.
  • Ability to translate complex technical concepts into clear, actionable, and user-friendly insights.
  • Strong analytical, problem-solving, and critical thinking abilities.
  • Excellent communication and collaboration skills to thrive in a team-oriented environment.
  • Highly organized, detail-oriented, and capable of managing multiple priorities while maintaining data accuracy and integrity.
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
  • Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Preferred Qualifications

  • Hands-on experience administering fundraising CRM databases, including data maintenance, application implementation, reporting, and system security.
  • Experience with Microsoft Dynamics 365, the Microsoft Power Platform, and Office 365.

Pay

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: $7,284 (Step 1) - $8,367 (Step 8) per month. CSU Classification Salary Range: $7,284 (Step 1) - $10,611 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement.

  • Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
  • Health Coverage: A variety of medical, dental, and vision plans.
  • Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
  • Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
  • Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Schedule

1.0 time-base, 40 hours per week.

Physical Requirements

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

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