Assistant Director, CCFA

About the role

Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being.

Essential Duties And Responsibilities

• Directly supervise Program Managers across Los Angeles County and San Bernardino County and ensure effective systems are in place for managing the employment cycle, including staffing, supervision, communication, performance evaluation, scheduling, and staff development.
• Provide ongoing leadership, coaching, and support to promote high performance, accountability, and professional growth among staff.
• Facilitate onsite and virtual regular staff meetings to communicate updates, ensure alignment with agency goals, and foster collaboration across teams.
• Oversee assigned CCFA departments, which may include but are not limited to Case Management, Enrollments, Stage 1, Bridge, Provider Payments, Provider Liaison, Customer Service Center, or other departments as established by the Agency.
• Establish and maintain administrative policies and procedures to ensure efficient program operations and compliance with all contractual, county, state, and federal regulations.
• Collaborate with the Continuous Quality Improvement team to implement policy and procedure updates and ensure required training programs are delivered.
• Lead the development and management of strategic partnerships with Affiliated County departments, school districts, community-based organizations, and coalitions focused on family stability and childcare access.
• Serve as CCRC’s primary liaison to county leadership, representing the CCFA Division in regional initiatives that support early learning, family well-being, and provider engagement.
• Collaborate with internal divisions and external partners to coordinate service integration, joint programming, and referral systems that strengthen community impact.
• Collaborate with managerial representatives from other divisions to resolve employee site-specific issues.
• Maintain a knowledge and understanding of all applicable contract requirements, agency policy and legislative issues as they may affect program funding and implementation.
• Responsible for the consistent application of contract requirements and program regulations throughout the division.

Job Specifications

• Minimum Required Education & Experience:
  • Option 1: Bachelor’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field. 10 years of management experience in a public agency, case management, social services, or early childhood program. Working knowledge in Child Development. Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development. Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.
  • Option 2: Master’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field. Five years of management experience in a public agency, case management, social services, or early childhood program. Working knowledge in Child Development. Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development. Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.
• Technical Requirements: Intermediate proficiency level using Microsoft in Outlook, Excel, Word, and PowerPoint. Experience using virtual meeting platforms (i.e., Zoom). Experience in budget development and management; grant management and program compliance; report preparation; and identifying and implementing service and facility improvements. Travel: This position requires 40% of travel. Travel may involve attending meetings, training, CCRC sponsored events and conferences throughout the state. Some overnight travel may be required. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
• Work Schedule: This position is full-time hybrid position and may require the ability to work a non-traditional work schedule such as evenings and weekends, as needed.
• Job Specifications: Standard office environment with moderate level of background noise.
• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including: Live Scan Clearance / DOJ Fingerprinting, Health Clearance, MVR / DMV clearance in accordance with CCRC’s liability insurance provisions, Child Development Permit, CPR / Pediatric CPR certification, and Credit & Bankruptcy Check.
• Preferred: All minimum requirements above met, plus: Experience: Background in Social Work or experience working within social services programs supporting children and families. Bilingual: Ability to converse, write and/or translate in English and Armenian / Spanish.

Pay

Expected Semimonthly Salary $5,216.47

Schedule

This position is full-time hybrid position and may require the ability to work a non-traditional work schedule such as evenings and weekends, as needed.

Benefits

Competitive compensation package
Robust benefit offerings - Medical, Dental, Vision, and Voluntary Life Insurance
Basic Life Insurance and Long Term Disability paid for by CCRC
Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
Generous Time Off Policy - Vacation and Sick Time, Holidays, and Paid Winter Break
Opportunities for learning and professional development, including education reimbursement
Employee Assistance and Wellness Programs
501(c) (3) designation - You can apply for Public Service Loan Forgiveness!

About CCRC

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.