Assistant Director, Career Development Services (19844)

Responsibilities

Lead the development and implementation of a university-wide career coaching model that ensures access, scalability, and impact.

Oversee daily operations of career coaching services, including appointments, drop-ins, workshops, and embedded coaching initiatives.

Ensure delivery of high-quality coaching in areas such as: Career exploration and pathway development, Internship and job search preparation, Resume and interview preparation, Networking and personal branding, Graduate/professional school preparation.

Expand innovative approaches to coaching, including group coaching, digital delivery, and AI-enhanced tools.

Increase student engagement with CPDC services, with intentional focus on early engagement and FTIC student success.

Partner with academic colleges and departments to integrate career coaching into the undergraduate student experience.

Support the implementation of career readiness initiatives, including the Career Foundations Micro-Certificate, as directed.

Integrate NACE Career Competencies, CPDC’s CAR Framework, and institutional priorities into coaching and programming.

Design and deliver workshops, classroom presentations, and large-scale programming aligned with student needs and workforce trends.

Equip students with the skills, confidence, and strategies necessary to successfully navigate career pathways and opportunities.

Supervise Career Pathways Coaches, graduate assistants, and Career Peer Educators.

Establish clear performance expectations, coaching standards, and service delivery protocols.

Provide ongoing training and professional development grounded in: Coaching methodologies (e.g., Co-Active Coaching principles), career development theory and practice, technology and data-informed advising.

Foster a high-performing, collaborative team culture aligned with CPDC values.

Lead assessment of coaching services and student learning outcomes.

Utilize platforms such as Handshake to track engagement, utilization, and impact.

Analyze data to inform strategy, improve service delivery, and support institutional reporting.

Contribute to CPDC’s annual reporting, strategic planning, and performance metrics aligned with: SUS Performance-Based Funding (Metrics 1 & 2), NACE Career Competencies, CAS Learning Outcomes.

Collaborate with the Assistant Director of Corporate & Alumni Relations to align student preparation with employer expectations.

Work in partnership with the Data & Experiential Learning Outcomes Analyst to support data-informed decision-making and reporting.

Support departmental initiatives, special projects, and university priorities as assigned.

Qualifications

Annual increase undergraduate student engagement with CPDC career coaching services by at least 10%, as measured by unique student appointments and program participation tracked in Handshake, with a focus on expanding access and early engagement among First-Time-in-College (FTIC) students.

Improve student career readiness outcomes by ensuring that 80% of students who participate in career coaching services demonstrate measurable gains in at least one NACE Career Competency, as assessed through post-engagement surveys, workshop evaluations, or coaching reflections by the end of the academic year.

Annually increase by 5–8% the number of undergraduate students who progress from career coaching engagement to the career opportunity pipeline, as measured by students who complete coaching and subsequently apply to, interview for, or secure internships or full-time opportunities as documented in Handshake or other approved tracking methods.