Assistant Director, Bureau of Early Intervention

About the Role

The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the regional office.

Responsibilities

• Assist with the oversight of the Regional Office practices and work to ensure that they are consistent with other EI Regional offices.
• Oversee staff work in the EI Hub case management and billing system.
• Supervise Regional Office staff.
• Advise the Regional Director on all matters relating to the Regional Office performance.
• Work with staff to ensure delivery of high-quality services to NYC's children and families.
• Address Parent and Provider Complaints and participate in Due Process proceedings as needed.
• Assist with staff hiring, performance evaluations and staff development.
• Assist with developing reports and presentations.
• Develop and implement procedures, databases and indicators to maintain information and monitor office performance and efficiency.

Qualifications

• A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering, or Social Sciences, Health Care Specialization, Physical Sciences or related programs; and a minimum of four years of progressive, responsible, experience related to Health Care Program Planning, Research, Design, Operation, Evaluation and Analysis;
• OR a Master's Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and a minimum of three years progressive, responsible, experience directly related to health care program planning, research, design, operation, evaluation and analysis;
• OR a satisfactory equivalent combination or training, education and experience;
• Demonstrated skills in written and oral communication.
• New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Preferred Skills

• Knowledge of early childhood development, ages birth to three years.
• Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities.
• Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape.
• Outstanding verbal communication skills, in person and on the phone.
• Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus.
• Excellent written communication skills.
• Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines.
• Ability to work both independently and as a team.
• Experience with case management or similar software/applications a plus.

Benefits

• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security: more job security compared to private sector employment and the ability to contribute to making NYC a healthy place to live and work.
• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.

Salary: $72,497.00 – $90,000.00