Assistant Director, Bureau of Early Intervention

About the role

The Bureau of Early Intervention oversees the provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the Regional Office.

Responsibilities

• Assist with the oversight of the Regional Office practices and work to ensure they are consistent with other EI Regional offices
• Supervise Regional Office staff, including office managers, Early Intervention Official Designees, and advise the Director on all matters relating to the Regional Office performance
• Work with staff to ensure delivery of high-quality services to NYC’s children and families, including implementing NYC Policy and Procedures and promoting regulatory compliance
• Oversee staff work in the EI Hub, the NYS EI case management and billing system, and work in a dynamic team environment to build commitment to the program’s goals and initiatives, by working closely with all levels of staff
• Aid with staff hiring, performance evaluations, and staff development
• Develop and implement procedures, databases, and indicators to maintain information and monitor office performance and efficiency
• Address parent and provider complaints and participate in due process proceedings as needed

Requirements

• Knowledge of early childhood development, ages birth to three years
• Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities
• Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape
• Outstanding verbal communication skills, in person and on the phone
• Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus
• Excellent written communication skills
• Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines
• Ability to work both independently and as team
• Experience with case management or similar software/applications a plus

Preferred Skills

• Knowledge of early childhood development, ages birth to three years
• Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities
• Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape
• Outstanding verbal communication skills, in person and on the phone
• Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus
• Excellent written communication skills
• Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines
• Ability to work both independently and as team
• Experience with case management or similar software/applications a plus

Benefits

City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund, a public sector defined benefit pension plan with steady monthly payments in retirement, a tax-deferred savings program, and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Pay

$72,497.00 – $90,000.00

Schedule

N/A