Assistant Director

Join Dismas and work for one of the nation’s largest not-for-profit providers specializing in community-based adult re-entry programs. Dismas Charities provides quality, cost-effective community-based residential and non-residential supervision and treatment services. Enjoy meaningful work, competitive pay, and benefits while positively impacting your community by assisting individuals to heal so they can once again be productive and responsible citizens.

About the role

Assist the Director in the development, administration, supervision, management, and evaluation of the facility, staff, and programs. Provide temporary/interim Director duties in the absence of the Director. The Assistant Director may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Schedule

• Tuesday - Friday: 12:00 PM - 9:00 PM
• Saturday: 1:30 PM - 10:00 PM
• Works assigned schedule; in the event of a work stoppage, works the hours necessary to staff the center
• Attends and participates in all required appointments/meetings on-site, within the community, the court system, or at other off-site business-related locations

Responsibilities

• Responsible to the Director for development, administration, supervision, management, and evaluation of the facility, staff, and programs
• Supports program initiatives: assists the Director with the development and implementation of contract compliance and the efficient ongoing operations of the facility
• Provides daily operations and personnel management: assists Director with recruiting, interviewing, hiring, training, supervising, discipline, and evaluation of staff, volunteers, and interns; provides staff duty coverage, completes staff schedule, assists with population projections, and provides Resident Monitor coverage
• Assists with facility security, safety, and the maintenance of equipment; performs premises inspection, orders supplies, and maintains inventory control
• Provides administrative support: assists with evaluations, records, reports, correspondence, and statistical information; oversees the FreshStart Client Management System
• Initiates, develops, and maintains cooperative community liaison relationships with employment-related industries/businesses, supervising authorities, other agencies, community groups, and professional associations
• Maintains working knowledge of all procedures and policies, including but not limited to: Statement of Work, Physical Plant, Operations Manuals, Emergency Drills, Life Safety, Facility Sanitation, and Escape and Unusual Occurrence Procedures
• Responsible for general housekeeping of workspace, including dusting, polishing, vacuuming, and emptying trash
• Assists the Director in the overall direction, coordination, and evaluation of the facility and in carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws

Supervisory Responsibilities

• Assists the Director with interviewing, hiring, and training employees
• Planning, assigning, and directing work
• Appraising performance; rewarding and disciplining employees
• Addressing complaints and resolving problems

Competencies

• Ethics: Upholds organizational values, treats everyone with respect, works with integrity, and maintains confidentiality
• Managing People: Makes self available to staff and residents, provides regular performance feedback, develops subordinates’ skills, and encourages growth
• Customer Service: Manages difficult or emotional situations and meets contractual obligations
• Problem Solving: Identifies and resolves problems in a timely manner
• Planning/Organizing: Provides timely responses (oral and written) to residents, management, and government agencies; organizes or schedules tasks; prioritizes and plans work activities; ability to multi-task and uses time efficiently
• Communication: Speaks clearly and persuasively in positive or negative situations, listens, and seeks clarification; writes clearly and informatively; effectively presents information to management, public groups, and/or Boards of Directors

Requirements

• Two years of academic studies in a social or behavioral science program at an accredited college or university, or two years of paid work experience in social services or corrections (may be substituted on a one-year to one-year basis)
• Two years of supervisory/administrative experience
• A four-year college degree is preferred
• Must be at least 21 years of age
• Obtain CPR and First Aid Certification, RAM, SPin, and Defensive Driving Certification during initial orientation; retain those certifications throughout employment
• Possess and maintain a valid driver’s license with no restrictions that would prevent and/or prohibit the ability to perform job duties
• Ability to pass criminal background checks
• Ability to travel overnight when required
• Reliable transportation to meet the requirements of this position; use of personal vehicle may be required for travel to meetings, court hearings, agencies, businesses, and residences
• Proficient knowledge of the most current version of Windows or XP operating systems, Microsoft Office, Word, and Excel
• Understands basic PC concepts (files, file paths, copying, pasting, deleting, and moving files)
• Ability to pass the required computer proficiency test prior to hire
• Familiarity with common office machinery, including but not limited to: calculator, telephone, fax, copier, scanner, and postal machine
• During introductory period, must become proficient with the FreshStart Client Management System

Skills

• Language Skills: Ability to read, analyze, and interpret common professional journals, financial reports, and legal documents; ability to respond to common inquiries or complaints; ability to write reports, speeches, and other business-related materials
• Mathematical Skills: Ability to calculate figures and amounts such as proportions and percentages; ability to add, subtract, multiply, and divide in all units of measure
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form