Assistant Director, Arminta Square

About the role

The Assistant Director of Project-based Housing supports the Director of Project-based Housing in overseeing designated Project-based Housing sites, employees, and clients throughout Los Angeles County.

Responsibilities

• Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
• Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
• Daily coordination and oversight of program operations and program activities.
• Provide clinical supervision to staff working towards licensure.
• Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
• Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
• Aid Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Partner with the Director of Project-based Housing to provide leadership and supervision to housing department Project-based Housing Program Managers.
• Ensure that data is being entered into the DHS database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements’ outcomes.
• Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
• Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
• Follow up on client grievances working towards appropriate resolution for clients and staff.
• Attend Quality Assurance meetings.
• Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
• Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
• Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
• Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
• Monitor that goal plans are being updated quarterly.

Qualifications

• Masters’ degree in mental health field (Social Work, MFT, or Psychology).
• Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
• Extensive knowledge of local and federal government benefits and entitlements.
• Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Strong interpersonal, collaboration, and team building skills.
• Ability to work as part of a multidisciplinary team.
• Passion for working with the population served.

Work Environment

• Field (may need to travel) and indoor office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• Occasionally walk or drive to different local sites.
• Necessitated working in busy and loud environments.
• Exposed to elements like cold, heat, dust, noise and odor.
• May need to bend, stoop, twist, and sit throughout the day.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.