Assistant Director, Advocacy & Success

About the role

Serves as Assistant Director for the Dean of Students Office- CARE Network. Provides individualized care, advocacy, and non-clinical support to students navigating academic and personal challenges. Oversees department's student employment program and collaborates across campus to foster a responsive and holistic student support environment. Performs other duties as assigned.

Responsibilities

• 20% - Departmental Operations: Contributes to staff on boarding, training, and development efforts. Supports departmental assessment initiatives through data collection and analysis. Supports the office’s outreach and community education initiatives as needed. Participates in divisional and university committee meetings and advisory boards as requested. Collaborates with campus partners across Student Affairs, Academic Affairs, and other university divisions.
• 45% - Case Management: Provides non-clinical case management to students experiencing crisis and non-crisis concerns. Meets individually with students to assess needs, explore support strategies, and connect them to relevant campus and community resources. Follows up on referrals through the CARE Network and submissions to the Notification of Absence (NOA) system. Coordinates support with faculty, staff, families, and other stakeholders to ensure continuity of care. Maintains accurate, detailed, and timely case documentation per departmental standards. Participates in regular case review meetings and contributes to collaborative decision-making.
• 25% - Leadership: Recruits, hires, on boards, trains, and evaluates student employees. Oversees scheduling, supervision, and performance management of student staff. Provides on-going coaching, development, and feedback to foster a high-functioning student staff team. Supervises practicum or internship students as assigned. Manages student employee separation processes as needed. Provides leadership and manages the