Assistant Dining Room Manager

About the role

We are seeking an experienced Assistant Dining Room Manager to lead our front-of-house team in our fine-dining restaurant, upscale casual Bistro, and/or catering program.

Responsibilities

• Manage the daily operations of the dining room, ensuring a high level of customer service and food quality.
• Train and supervise the dining room staff, providing guidance and support to enhance their skills and performance.
• Ensure adherence to health and safety regulations, including maintaining cleanliness and sanitation standards.
• Collaborate with kitchen staff to ensure smooth transitions between service periods and to maintain efficient workflow.
• Handle guest complaints and concerns, resolving issues promptly and professionally.
• Develop and implement strategies to improve customer satisfaction and dining experiences.
• Contribute to the overall success of the community by fostering positive relationships with residents and staff.

Requirements

• A minimum of 2-4 years of experience in dining room management or equivalent roles.
• Proven ability to manage and motivate a team effectively.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to handle multiple tasks simultaneously and prioritize responsibilities.
• Valid Food Handlers card and ServSafe Food Safety Manager certificate preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role within a luxury, resort-like community setting.
• Knowledge of food service operations and industry trends.

Skills

• Excellent leadership and management skills.
• Strong attention to detail and organizational abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.

Benefits

• Discounted Employee Lunches
• Trimet Pass
• Employer Paid 401K with company match and additional defined contribution retirement plan
• Effective the first of the month following date of hire, you and your dependents are eligible for insurance coverage.
• Fun Employee Events
• Perks at work employee discount program
• Paid license renewal for healthcare employees
• Life Assistance Plan benefit
• Employee referral bonus program
• Pet insurance available

Pay

$59,000 - $63,000 / annually DOE

Schedule

Hours may vary based on department needs.