Assistant Dining Room Manager

About the role

The Assistant Dining Room Manager oversees and assists in the management of the front-of-the-house operations including dinner, bar services, events, group services, coffee stations, and pantries. This role requires flexibility to work weekends and holidays.

Responsibilities

• Train and coordinate with team members
• Coordinate schedules and manage daily operations
• Manage room set-ups and floor charts
• Order and maintain inventory of china, linens, and silverware
• Support the wine program and maintain team morale
• Oversee daily menu production and guest communication
• Manage guest seating plans and collect feedback
• Oversee special cleaning projects and monitor service standards
• Attend meetings and maintain the restaurant's appearance and cleanliness

Qualifications and Skills

• 1-2 years' operational management or supervisory experience in an upscale dining room
• Knowledge of wine and spirits
• Computer experience: word processing, spreadsheets, property management systems
• Excellent verbal and written communication skills
• Strong listening and interpretive skills
• Ability to communicate effectively with guests, managers, and team members
• Mathematical skills: budgeting and labor calculations
• Perceptiveness and ability to read personalities
• Judgment and decision-making based on job knowledge and company goals

Physical Demands

• Able to lift up to 40 lbs
• Able to stand for extended periods
• Able to operate a company vehicle or golf cart
• Able to work outdoors in various weather conditions

Work Environment

• Dining Room, Bar, and Kitchen areas
• High Hampton, a 3,600-foot elevation, 1,400-acre property
• Features: myriad seasonal events, Tom Fazio-designed golf course, five tennis courts, hiking trails, private lake amenities, and high-country cuisine

Benefits

High Hampton is an Equal Opportunity Employer.