Assistant Dental Office Manager

About the role

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.

Responsibilities

• Report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Qualifications

• A high school diploma or equivalent; a college degree is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail-oriented.

Skills

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

At Aspen Dental, we offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
• Career development and growth opportunities to support you at every stage of your career.
• A fun and supportive culture that encourages collaboration and innovation.
• Free continuous learning through TAG U.

Pay

$20 - $24/hour

Schedule

Full-time

Benefits

Includes paid time off, health, dental, vision, and 401(k) savings plan with match.

Tags

Full-time, Salary, Operations Lead, Assistant Dental Office Manager