Assistant, Dental Member

About the role

Under the direct supervision of the Dental Office Manager/Dental Contact Center Supervisor, or their delegate, facilitate a timely and orderly process of serving the patient from appointment and provider scheduling to completion of office visit information. Assist other staff functions in support of members needs. Primary Location: Oregon, Happy Valley, Kaiser Permanente Dental @ Johnson Creek. Travel: Yes, 100% of the time. Work Setting: Onsite.

Responsibilities

• Effectively communicate with members and other office employees.
• Provide and request information of other departments and external firms.
• Assist other staff members and providers as needed to ensure orderly and efficient patient care.
• Explain to patients how they can get various information, e.g., our Information Center, their benefits office, etc.
• Re