Assistant Day Shift Manager Security
Cherokee Nation Entertainment · Tunica, MS · 3 wk ago
On-siteInformation TechnologyFull-time
Responsibilities
- Manage security officers, department operations, and support staff, including interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy, and administering discipline and coaching as needed.
- Develop direct staff, plan work assignments and provide station coverage.
- Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, and local jurisdiction, regulatory, and company policies and procedures.
- As a liaison with the appropriate outside agencies during security incidents.
- Aid management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary.
- Monitor and support security-related processing.
- Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern.
- Respond to guest and employee emergencies and reported threats, document incidents, and ensure proper escalation for reporting and resolution purposes.
Qualifications
- High school diploma or equivalent.
- Two (2) years of direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity.
- Work varied shifts, including weekends and holidays.
- Valid state issued driver's license.