Assistant Data Center Manager

About the Role

The Data Center Assistant Manager is responsible for overseeing the daily operations, maintenance, and support of high-performance computing infrastructure within a data center environment. This includes managing staff, ensuring uptime and system reliability, enforcing operational procedures, and collaborating with IT, engineering, and research teams to support compute-intensive workloads.

Responsibilities

• Assists Data Center Manager with deployments, decommissions, Data Center operations, and training of new employees.
• Oversee all aspects of the warehouse, shipping, receiving, inventory management, and quality control.
• Assists with Asset Lifecycle Management from arrival to the Data Center to RMA retirement.
• Responsible for recording received inventory and deployment deliveries.
• Manages time off requests and approval of timesheets.
• Assists with planning for deployments of client-hosted assets, including validation of capacity, power, cooling, and network infrastructure.
• Assists with labor management for site standup, customer move-in, or decommission activities.
• Assists with Goal setting for the performance and evolution of the Data Center.
• Assists with defining, maintaining, and enforcing performance metrics in all facets of the Data Center.
• Ensure employees are trained and understand how to complete their jobs.
• Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization.
• Performs other duties as assigned.

Qualifications

• High school diploma/GED required; bachelor's degree in computer science, information technology, engineering, or related field (or equivalent experience) highly preferred.
• 4 years of experience in a data center environment required.
• Previous supervisory/leadership experience highly preferred.
• Valid driver's license required.
• Good understanding of network, electrical, mechanical, and building systems required.
• Proficient with web-based programs, Excel, and Word processing required.
• Excellent written and verbal communication skills required.
• Basic product knowledge of blockchain and network equipment preferred.

Work Environment

• Reports To: Data Center Manager
• Location: On-Site
• Travel: Occasional travel between data centers may be required.
• This job is operated in a professional office, warehouse, and data center environment. This role routinely uses standard office equipment such as laptops, smartphones, ladders, forklifts, and scissor lifts. While performing these duties, the employee will be exposed to both hot and cold environments.
• While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift to 50 pounds.
• This is a full-time, onsite position. Some nights and weekends may be required.
• Supervisory Experience: Yes