Assistant Community Mgr

Related Affordable spearheads initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, we are renowned nationally for financing, preservation, and rehabilitation innovation. Presently, we manage one of the largest affordable housing portfolios in the United States, committed to the principle that everyone deserves a quality home.

About the role

We are seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations for one of our affordable housing communities in Chicago, IL. In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents.

Responsibilities

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment.
• Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Requirements

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving.
• Fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Pay

• $30.00 - $32.00 per hour
• Annual performance bonus
• Non-exempt position (eligible for overtime pay)

Benefits

• 19+ days of paid time off
• Customizable total rewards package (medical, vision, dental, life insurance, Employee Assistance Program)
• Financial wellness perks (401(k), FSA & HSA, employer-paid life and AD&D insurance, paid leave & disability programs)
• Mental health resources, including counseling
• Fertility benefits (surrogacy, adoption assistance, and more)
• Paid time off to volunteer, with charitable donation matching
• Learning & training programs, tuition & certification reimbursement, internal advancement opportunities