Assistant Community Mgr
Lifestyle Communities · Hilliard, OH · 3 mo ago
SalesFull-time
About the role
The Property Management team at Lifestyle Communities (LC) is seeking an Assistant Community Manager to support the leadership of leasing and maintenance teams, impact all aspects of operations and sales, and achieve key performance indicators.
Responsibilities
- Supports leadership of community leasing and maintenance teams.
- Documents data on a daily basis into Entrata software, including new lease, transfers, and renewals of leases, and audits leasing database and security deposit records to ensure accuracy.
- Manages general leasing and renewal activities and oversees rent and past due collection efforts, as well as managing the customer experience.
- Supports and assists all business management efforts at the community.
- Collaborates on achievement of all KPI's (Key Performance Indicators) as it pertains to business operations.
- Maintains accountability for overall sales performance over respective properties.
- Provides clear inspirational leadership aligned with LC Core Values - Performance, Leadership, Communication, Quality, and Teamwork.
Requirements
- A high school degree or equivalent is required, with a bachelor’s degree preferred.
- Two or more years of experience managing operations and directly supervising staff in a property management, customer service, or retail environment.
- Essential ability to quickly learn property management software.
- Strong leadership aptitude required.
- Necessary ability to multitask and work in a fast-paced, dynamic environment.
- Outstanding customer service skills required.
- Strong communication and conflict management resolution skills are necessary.
Qualifications
- High school diploma or equivalent.
- Bachelor’s degree preferred.
- Two or more years of experience managing operations and supervising staff.
- Ability to quickly learn property management software.
- Strong leadership skills.
- Ability to multitask and work in a fast-paced environment.
- Outstanding customer service skills.
- Strong communication and conflict resolution skills.
Skills
- Property management software proficiency.
- Leadership and motivational skills.
- Customer service and conflict resolution skills.
Benefits
Lifestyle Communities offers a comprehensive benefits package including:
- Full suite of health benefits.
- Retirement plan with company match.
- Competitive paid time off policy.
- Generous parental and family leave.
Pay
Compensation is commensurate with experience.
Schedule
This is a full-time position.
Company Culture
Lifestyle Communities is dedicated to fostering a strong company culture with opportunities for career growth and community engagement.
Equal Opportunity Employer
Lifestyle Communities is proud to be an equal opportunity employer.