Assistant Community Mgr

About the role

The Property Management team at Lifestyle Communities (LC) is seeking a talented individual to support the leasing and maintenance teams, enhancing the resident and community experience in a values-based manner reflective of LC's purpose.

Responsibilities

• Supports leadership of community leasing and maintenance teams.
• Documents data on a daily basis into Entrata software, including new lease, transfers, and renewals of leases, and audits leasing database and security deposit records to ensure accurate documentation.
• Manages general leasing and renewal activities and oversees rent and past due collection efforts, as well as managing the customer experience.
• Affirms and assists all business management efforts at the community.
• Collaborates on achieving Key Performance Indicators (KPIs) related to business operations.
• Maintains compliance efforts within the community regarding reporting, credit and background checks, evictions, etc.
• Ensures overall sales performance over respective properties.
• Provides clear inspirational leadership aligned with LC's Core Values: Performance, Leadership, Communication, Quality, and Teamwork.

Requirements

• High school degree or equivalent is required, with a bachelor’s degree preferred.
• At least 2 years of experience managing operations and directly supervising staff in a property management, customer service, or retail environment.
• Essential to quickly learn property management software.
• Strong leadership aptitude required.
• Necessary to multitask and work in a fast-paced, dynamic environment.
• Outstanding customer service skills are required.
• Strong communication and conflict management resolution skills are necessary.

Qualifications

• Ability to quickly learn property management software is essential.
• Strong leadership aptitude required.
• Necessary to multitask and work in a fast-paced, dynamic environment.
• Outstanding customer service skills are required.
• Strong communication and conflict management resolution skills are necessary.