Assistant Community Mananger

Related Affordable spearheads initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, we are renowned nationally for our financing, preservation, and rehabilitation innovation. Presently, we manage one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home.

About the role

We are seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our affordable housing community in Norfolk, VA. In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

Responsibilities

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment.
• Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Requirements

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving.
• Fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Benefits

• 19+ days of paid time off, valuing your life outside of work.
• Customizable total rewards package, including medical, vision, and dental options, life insurance, and an Employee Assistance Program.
• Financial wellness perks: 401(k), FSA & HSA, employer-paid life and AD&D insurance, paid leave & disability programs.
• Mental health resources, such as counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and charitable donation matching.
• Learning & training programs, tuition & certification reimbursement, and internal advancement opportunities.

Pay

Anticipated salary range: $23.00 – $25.00 USD per hour. This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. This position may also be eligible for performance bonuses.