Assistant Community Manager - The Madison

About the Community

The Madison Apartment Homes is a premier class A 506-unit garden-style community located in the Short Pump neighborhood and across from Short Pump Town Center in Henrico, VA. Simpson Housing has been voted by our employees as a 2024–2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry.

Responsibilities

• Managing the property and on-site staff in the absence of the Community Manager
• Touring and presenting the community in a compelling way and assisting prospective residents find the right apartment home
• Managing the community’s revenue and expenses to ensure the budget and financial guidelines are met under the direction of the Community Manager
• Ensuring accuracy and timeliness of bank deposits
• Administering late and non-sufficient check charges
• Maintaining accurate resident records, posts all rents, deposits and fees and all A/P functions as directed by Community Manager
• Issuing appropriate notices (i.e. late payments, evictions, NSF checks)
• Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables
• Reporting and following up on service requests with the maintenance team; conducts service follow-up with residents
• Building strong working relationships with our residents by providing outstanding customer service

Qualifications

• 2 to 4 years of related multifamily property management experience (preferred but not required)
• Strong leadership and communication skills
• Experience with property management software (Yardi) preferred
• Experience with MS Office Suite (Word, Excel, PowerPoint and Outlook)

Benefits

• Career apparel stipend
• Commission bonus on leases and renewals
• Quarterly bonus based on performance
• Substantial discount on rent (certain restrictions apply)
• Highly competitive compensation
• Health, dental, and vision insurance
• Flexible spending accounts
• Life and AD&D insurance
• Disability insurance
• 401(k) plan with company match
• Generous paid time off (PTO) program for full-time employees
• Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days
• Education reimbursement

Pay

$26.00 – $29.00 per hour. Actual pay may vary based on factors such as related job experience, education, training, professional/industry certifications, etc. This pay range does not include additional compensation such as commissions or bonuses.

Schedule

Full-time, Monday to Friday, Day shift.