Assistant Community Manager - Student Housing

Primary Duties & Responsibilities

• Aid the Community Manager in supervising and training the leasing team to meet company standards and Fair Housing compliance.
• Review and approve lease applications based on rental criteria and ensure the accuracy of lease files.
• Maintain and oversee the Marketing Calendar, including campus outreach, promotions, and advertising initiatives.
• Conduct monthly market surveys and recommend pricing adjustments.
• Track leasing activity, availability, and support roommate matching efforts.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties as assigned by the Community Manager.
• Coordinate move-in and move-out processes, including resident communications and operational procedures.
• Support the planning and execution of community events and promotional initiatives.
• Affirmatively assist with invoice approvals and timely submission of expenses.
• Oversee all social media platforms and approve community communications for publication.
• Provide exceptional customer service to residents, prospects, and vendors.
• Step into the Community Manager role when necessary to support overall property operations.

Qualifications

• Strong leadership and team development skills.
• Excellent verbal and written communication abilities.
• Strong sales, negotiation, and customer service skills.
• The ability to analyze leasing trends, occupancy data, and pricing strategies.
• A high level of organization and attention to detail.
• The ability to manage multiple priorities in a fast-paced environment.
• A professional demeanor and ability to maintain confidentiality.
• Proficiency in Microsoft Office and property management software (Entrata preferred).
• The ability to work weekends, extended hours, and peak leasing seasons as required.
• One to two years of related leasing, leadership, or property management experience.