Assistant Community Manager - Rivers

Essential Job Duties and Responsibilities

• Create a positive, welcoming, supportive environment for residents, visitors, and community associates
• Aid the Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
• Maintain knowledge and awareness of market conditions affecting leasing and operations
• Aid the Community Manager in developing and executing marketing and advertising campaigns for apartment leasing
• Assist in developing and implementing resident services programming
• Maintain sound rent collection procedures, including following up with delinquent accounts
• Deliver rent deposits to bank and submit relevant documentation
• Aid in overseeing the security deposit administration including inspecting units to determine residents balance or refund, preparing disposition letters, and processing security deposit returns
• Aid in accounts payable
• Aid in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines
• Aid in monitoring landlord-tenant relations and mediate disputes when necessary
• Utilize maintenance software program to enter in and track service requests, and regularly review maintenance reports
• Inspect apartments for move-in condition and turn-over status
• Inspect property grounds, office, community room(s), and all other amenities to ensure they are clean and maintained
• Avoid unauthorized contractors/vendors performing work on the property by ensuring they have approval from Vendor Compliance prior to performing any work on the property, once approved, monitor the activities being performed

Knowledge, Skills and Abilities (KSAs)

• Ability to perform all functions of a Leasing Consultant
• Work flexible schedule, including evenings and weekends
• Travel for the purpose of conducting property business

Education and Experience

• High School Diploma or Equivalent
• Minimum of one year property management experience preferred
• Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred