Assistant Community Manager (Hybrid Schedule)

Looking for a role where you'll build real relationships, sharpen your leadership skills, and make a visible difference in people's everyday lives? As an Assistant Community Manager, you'll work alongside your Community Manager to keep operations running smoothly and help create a place residents are proud to call home. If you're organized, personable, and ready to grow into more responsibility, we'd love to meet you. Job Summary The Assistant Community Manager helps oversee the day-to-day operations of the assigned community by implementing policies, procedures, and practices that enable the community to meet sales requirements, collect rent payments, maintain low delinquencies, ensure maintenance projects are completed, and keep communities maintained at a high level of care — all to ensure excellent support and service to residents and the growth and stability of the company. Essential Job Duties Represent the company in a positive manner to clients, residents, partners, and employees as a critical ambassador of the companyStay committed to high resident satisfaction, resolve guest concerns professionally, and escalate to the district or regional manager when neededSell new homes with a goal of 90 days, and refurbished homes where applicableHelp manage assigned maintenance staff and ensure maintenance issues are addressed in a timely mannerManage delinquencies to a goal of 5%, with an ultimate goal of being under 0%Regularly inspect the community, ensuring the highest standards are maintained; evaluate maintenance, grounds, and all areas of operations; ensure residents are following park rules and keeping the community and their properties cleanInspect vacant homes regularlyReport regularly to the Community or District ManagerEnsure all resident documents are executed timely and accurately for pad rentals, lease-to-own, rentals, and community rulesComplete reporting as requested through Saratoga Group software platforms, including but not limited to Google Apps, Asana, and Rent ManagerCommunicate effectively with everyone in the organization and with external partners, both verbally and in writingDevote working time, attention, knowledge, and skills to the company's business interests, in good faith and with best efforts, to the satisfaction of the employerTake after-hours emergency calls and respond accordinglyMaintain regular and predictable attendancePerform other duties customarily associated with similar positions, or as assigned from time to timeUnderstand that management reserves the right to revise this position description as necessary Physical Demands and Working Conditions/Environment Work 5 days per week, Monday–FridayWork up to 8+ hours a day, with occasional longer days to meet a potential resident after scheduled hoursPush, pull, or lift up to 25+ lbsOccasionally climb, kneel, crouch, bend, or crawlWork outside and walk across communities in various weather conditions, for extended periods, including up and down stairs and up laddersUnderstand that management reserves the right to revise this position description as necessaryIf hourly, take any unpaid meal breaks or paid breaks per applicable laws Summary Of Benefits For Full-Time Employees Medical Insurance – Company pays 80% of employee premiumDental InsuranceVision InsuranceBasic Life Policy – $25,000 policy, 100% company-paidAdditional term life coverage available at group ratesAdditional Voluntary Insurance Options – Critical Illness & Accident Insurance401(k)Vacation – 2 weeks paid, up to 4 weeks based on tenureSick Time – 1 week paidPaid Holidays – 10 days paidEmployee Birthday – Recognition, plus the day off with payEmployee Anniversary – Recognition & $25 gift cardEmployee of the Quarter Program – $50 per nominee, $500 for winners (3 winners)Employee Referral Program – $250 when a referred candidate is hired and in place 90 days, plus an additional $250 at 180 daysCommissions Program for certain community-based positions